Can not access MX-3071 web page

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1046
    #1

    Can not access MX-3071 web page

    I read how to fix this not long ago. I tried to search but no luck. What causes the machine web page not to be able to be accessed? Thanks for any help on this.
    Tags: accessed, machine, page, search, web
    • ihatefinishers13
      Senior MFP Technician

      500+ Posts
      • Feb 2020
      • 617
      #2
      Re: Can not access MX-3071 web page

      Could be a number of things.

      Duplicate IP on the network

      HDD is going bad

      mSata is going bad

      MFP/SCN PWB failure

      You're using the wrong IP

        Comment

        • Prints Charming
          Trusted Tech

          100+ Posts
          • Aug 2019
          • 189
          #3
          Re: Can not access MX-3071 web page

          Also check the Security Settings for Port Control, specifically HTTP/s haven't been disabled.
          Test connectivity with your own laptop directly connected to the device.
          I've also seen simply changing the IP address 1 number higher/lower fix this issue. Obviously you need to perform extra work after that, but it's quicker than a device initialise/reset.

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