BP-50C31 - Slow printing photos

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  • MHeon71
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Oct 2008
    • 485

    BP-50C31 - Slow printing photos

    Bare with me, I am just getting back into the networking game. Customer states that their photos take 40 to 50 seconds between pages. They set the photos as 2 4"x6" photos per page. They say their last copier was much faster at printing photos. Any suggestions?

    Their old printer was a Sharp, but not sure what model, she said she had least it for 4 years. They are printing wirelessly, but I did hard wire it and did not make a noticeable difference. There PCs are hard wired.

    I have reloaded 1 driver and really did not find anything concrete online or while I was looking at drivers and machine settings.

    Thank you in advance.
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1455

    #2
    Re: BP-50C31 - Slow printing photos

    From other posts I've seen this may be an app problem. When this happens to me first thing I do is install latest and greatest driver (which I see you did) then change the advanced driver setting from vector to raster. Have had some success doing this.

    Good luck

    Bil

    Comment

    • Sven94
      Technician
      • Sep 2023
      • 25

      #3
      Re: BP-50C31 - Slow printing photos

      Hey,

      try to set the network speed manually to 1000Mbit/s. We had problems with that. Maybe you can active IPv6 ( helped a lot with AirPrint / MacOS maybe also for Windows )

      SIM 55-3 / SIM 6 / Bit 1 from 0 > 1 and 4 from 0 > 1

      Comment

      • ihatefinishers13
        Senior MFP Technician

        250+ Posts
        • Feb 2020
        • 466

        #4
        Re: BP-50C31 - Slow printing photos

        Also make sure it's set to use IP instead of WSD/Airprint, that will slow it down greatly.

        Comment

        • harps05
          Field Service Engineer

          100+ Posts
          • Mar 2012
          • 108

          #5
          Re: BP-50C31 - Slow printing photos

          Go to the print driver and try the following:


          Find the correctly installed Sharp Print Driver -> Printer Properties -> Sharing -> Check "Render Print Jobs on Client Computers".

          See how that goes.

          Comment

          • MHeon71
            Trusted Tech

            Site Contributor
            VIP Subscriber
            250+ Posts
            • Oct 2008
            • 485

            #6
            Re: BP-50C31 - Slow printing photos

            Thanks for the info, I will give it a shot when I get a chance today or tomorrow. The print drivers are set to IP.

            Comment

            • MHeon71
              Trusted Tech

              Site Contributor
              VIP Subscriber
              250+ Posts
              • Oct 2008
              • 485

              #7
              Re: BP-50C31 - Slow printing photos

              Sorry for the delay. I have tried the above suggestions and they did not work. I have since turned it over to my manager and have not heard back.

              Comment

              • tedtech
                Technician

                50+ Posts
                • Dec 2011
                • 50

                #8
                Re: BP-50C31 - Slow printing photos

                If that horrible microsoft photos program is being used, that is the problem. Seen it several times.

                Comment

                • mojorolla
                  The Wolf

                  2,500+ Posts
                  • Jan 2010
                  • 2551

                  #9
                  Re: BP-50C31 - Slow printing photos

                  Originally posted by tedtech
                  If that horrible microsoft photos program is being used, that is the problem. Seen it several times.
                  Agree, this is a known issue with Windows Photo Viewer. Open and print the pics in a different software OR put them on a USB and print from USB at the machine.
                  If USB works normally, its a software / driver issue.


                  Failing to plan is planning to fail!!!

                  Comment

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