MX-C357F Scanning

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  • ron67601
    • Jun 2025

    #1

    MX-C357F Scanning

    When I scan a document to my network folder I get a PDF and an HTML Microsoft Edge copy. Why is that? I just want the PDF document. What do I have to do to stop getting the HTML one? Firmware is current with 221.204. Thanks in advance Ron
  • ihatefinishers13
    Senior MFP Technician

    500+ Posts
    • Feb 2020
    • 668

    #2
    Re: MX-C357F Scanning

    Originally posted by ron67601
    When I scan a document to my network folder I get a PDF and an HTML Microsoft Edge copy. Why is that? I just want the PDF document. What do I have to do to stop getting the HTML one? Firmware is current with 221.204. Thanks in advance Ron
    Are you opening the document in Edge when you are seeing that HTML doc? Also, don't use Edge for PDFs. Use an actual PDF reader, you'll have less problems with anything.

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    • ron67601

      #3
      Re: MX-C357F Scanning

      When I scan a single page document to a network folder I get 2 documents. I'm attaching the documents I get to this reply.
      Attached Files

      Comment

      • Massimo
        Technician
        • Feb 2023
        • 19

        #4
        Re: MX-C357F Scanning

        Quando crei il percorso di scansione dopo nome utente e password trovi opzioni avanzate togli la spunta a xml

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        • ron67601

          #5
          Re: MX-C357F Scanning

          When I scan a PDF file format to the computer why do I get a PDF document and a Microsoft Edge HTML document? I just want the PDF one. There has to be a setting somewhere I can change.

          Comment

          • Hart
            Trusted Tech

            250+ Posts
            • Feb 2024
            • 368

            #6
            Re: MX-C357F Scanning

            It's not an HTML file but an XML file.
            For whatever reason on the Luna/Lexmark models when you scan to SMB an XML file is created, you need to disable it.

            Application -> Scan Center - Network folder -> Setup -> Select your address -> Advanced -> Unselect "XML something something"

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            • ron67601

              #7
              Re: MX-C357F Scanning

              Ok thanks Hart for the response. Greatly appreciated.

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