AR-M277 F6-10 Code ("FAX Control PWB")

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  • Buddy
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 285
    #1

    AR-M277 F6-10 Code ("FAX Control PWB")

    Hi folks,
    My customer said they're getting the code and they have to unplug the copier in order to reset it. I went out and checked all of the connectors and stared at the machine, but it didn't help...I stared really hard too. Any ideas? Thanks and Merry Christmas!
    Tags: code, control, copier, customer, m277, nec, plug, pwb, reset, sea, spammer
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22996
      #2
      I'd start by re-seating all the fax board connectors. The few times this code has come up it was shortly after a surge, and ended up replacing the fax control board. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • divad2k1
          Trusted Tech

          100+ Posts
          • Sep 2010
          • 147
          #3
          Fax batteries can cause this. Check batteries voltage, if under 2.8v replace batterie, if above, may be your fax pwb.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


              Paul@justmanuals.com

                Comment

                • Dark Helmet
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2009
                  • 835
                  #5
                  Ive had this problem on copiers with network. The NIC drains the battery on the fax board. I copied the first part of the bulletin. If yours has Network and the version is below 1.2.0 replace the battery and setup the copier as described below.
                  Evil will always triumph because good is dumb.

                    Comment

                    • Buddy
                      Trusted Tech

                      250+ Posts
                      • Aug 2009
                      • 285
                      #6
                      Thanks guys (except for manuals4you...SPAMMER). I've checked the service and parts manuals and I can't find a part number, or model, of the battery. To save me another trip to the customer, do you know the #? Thanks again.

                        Comment

                        • Dark Helmet
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • May 2009
                          • 835
                          #7
                          UBATI0014FCZZ

                          PM me your email and ill send you the bulletins on this issue.
                          Evil will always triumph because good is dumb.

                            Comment

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