Sharp fax boards - dialing prefix for MX350 and AR-M2{357}7 machines

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  • kmyer

    #1

    Sharp fax boards - dialing prefix for MX350 and AR-M2{357}7 machines

    We have a new phone system that was installed last week; prior to the install the phone lines were analog and directly connected to the PSTN. Now, everything goes through a VOIP system and we have to dial 8 to get an outside line. Is there a setting in the simulation codes that can automatically prefix outgoing calls with this number? It seems this would fit in SIM 66-01 somewhere, based on the research I was able to do on the Internet but I can't find anything to confirm it for any of the models we have (MX350 and AR-M237 and 257).

    Is there such a setting available?

    Is there a definitive model-specific list of the SIM 66-01 soft function codes available?
  • bdcrandall13
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 236

    #2
    I believe what you are looking for is actually in the key operator settings, not in simulation. I don't have an operation manual for those fax options but most machines have an option under key operator called fax settings or image send settings.

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    • Silvertoast
      Trusted Tech

      250+ Posts
      • Feb 2010
      • 270

      #3
      go into the menus and "image send settings" there is an option to add a prefix under the "send" settings

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      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1880

        #4
        FYI none of the manufacturers support fax over VOIP. There are things you can do to improve your chances of successful transmission. Turn off ECM, lower the scan resolution & lower modem speed.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

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