Sim code help mx2610

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  • michaelc
    Field Tech

    Site Contributor
    500+ Posts
    • Mar 2011
    • 590

    #1

    Sim code help mx2610

    I am being one of those guys. I know.

    There was a machine of ours which could only be fixed by a guy from sharp itself, not a dealer such as ourselves. He put some magic code into the machine which is only available to sharp not the dealers. It cost us a pretty penny to get this guy out to do this. They will not give use the code or any dealer. I was wondering if anyone one knew of this code, what it does and if they would be willing to help a fellow tech with something he thinks we are getting screwed over by. Any help or suggestions are more than welcome.

    thanks in advance michael
    It didn't say that I couldn't do it in the manual.
  • Akitu
    Legendary Frost Spec Tech

    Site Contributor
    2,500+ Posts
    • Oct 2010
    • 2595

    #2
    Re: Sim code help mx2610

    Originally posted by michaelc
    I am being one of those guys. I know.

    There was a machine of ours which could only be fixed by a guy from sharp itself, not a dealer such as ourselves. He put some magic code into the machine which is only available to sharp not the dealers. It cost us a pretty penny to get this guy out to do this. They will not give use the code or any dealer. I was wondering if anyone one knew of this code, what it does and if they would be willing to help a fellow tech with something he thinks we are getting screwed over by. Any help or suggestions are more than welcome.

    thanks in advance michael
    While I was in my training course recently I asked my instructor if Sharp did in fact have a second level of service codes. Apparently they do, however these second level codes are known to only a handful of people at Sharp (Sharp Canada, apparently has 2 people who know it in all of Ontario), apparently these codes are hidden to all, secret button locations etc. and are mostly (from what I understand of what I was told) used for changing EEPROM data etc and are things that should not be given out to any random person.

    I don't believe you're getting screwed by it, and I'm going to assume your problem with the machine was either as I stated an EEPROM issue or someone forgetting their admin password... There is a legit 2nd level of service codes however, so don't think this was some shady dealings.

    Good luck in your future endeavors and try not to let whatever it was happen again! :P
    Cthulhu for president! Why settle for the lesser evil?

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    • michaelc
      Field Tech

      Site Contributor
      500+ Posts
      • Mar 2011
      • 590

      #3
      Re: Sim code help mx2610

      Thanks. I only got told this from another and was hoping on the off chance some one might know. Thanks for the info. if only a couple of people have these codes in a country, then i am guessing the guys at my place made a major boo boo.

      I appreciate all advice/help.
      It didn't say that I couldn't do it in the manual.

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      • Akitu
        Legendary Frost Spec Tech

        Site Contributor
        2,500+ Posts
        • Oct 2010
        • 2595

        #4
        Re: Sim code help mx2610

        You're quite welcome for the info... If this guy had to be flown in for the code to be input and fix it, there was definitely a big boo boo haha. However, from what I was told when I spoke to the guy with the codes, he mostly uses it to change EEPROMs, which involves special firmware as well... It was quite informative.

        Just have to hope that I don't receive anymore machines that are throwing off U2 codes right out of the box anymore.
        Cthulhu for president! Why settle for the lesser evil?

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        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1859

          #5
          Re: Sim code help mx2610

          About the only things that manufacturers have to come out for, is if someone set off the counterfit protection.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

          Comment

          • michaelc
            Field Tech

            Site Contributor
            500+ Posts
            • Mar 2011
            • 590

            #6
            Re: Sim code help mx2610

            Originally posted by tmaged
            About the only things that manufacturers have to come out for, is if someone set off the counterfit protection.
            Yeah, thats the only reason i can think of myself but i dont think they did that (well i hope not)
            It didn't say that I couldn't do it in the manual.

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