MX-2610n strange stripes and blocks in prints

[sierra73]

Re: MX-2610n strange stripes and blocks in prints

Hi Froota,

a customer of us is experiencing exactly the same issue as seen in picture #1 your first post with intermittent horizontal black lines in text only.

I changed the memory, so if there is improvement, i will let you guys know!

Did changing memory finally solve your problem?

Here the problem started suddenly, printing PDF files using PCL6 driver. The PDF file itself (a manual) hasn't been changed in years, nor did the printer. The only things that changed is the new Adobe Acrobat Reader (problem occurred at Version XI) and possibly a new PCL6 driver. It happens on two different PCs, both printing to the same printer.

The problem doesn't occur always when printing, but most of the time. When it first starts on some page, the black lines will be on subsequent pages too.

A fix that currently seem to work is downgrading to the old printer driver version shipped with the printer and dating from 2011 and also downgrading to Acrobat Reader 9.
For now, our customer has no more issues, but I would still like to find a reason and (hopefully) permanent solution to this problem.

Yours,
Sierra

[mojorolla]

Re: MX-2610n strange stripes and blocks in prints

I have run into this several times since my first post. Everytime I have seen this, it is from Indesign, Photoshop, or Acrobat. The solution is to check the Print As Image checkbox in the originating program print preview, not the Sharp print driver.

[neilobusk]

Re: MX-2610n strange stripes and blocks in prints

Hi all

had this problem here in the uk

customer was printing from Adobe reader 10.1.2

we updated it to 11 and fault fixed

Machine was an Mx-7040 using latest pcl 6 driver and latest firmware

attached pic

looks the same ??


many thanks

neil

[Silvertoast]

Re: MX-2610n strange stripes and blocks in prints

seen a similiar problem with a customer that prints high school year books. it had random green lines though some of the pictures. turned out it is a weird problem with publisher. changed the print driver and it took care of the issue

[sierra73]

Re: MX-2610n strange stripes and blocks in prints

@neilobusk: Looks the same way here, too.
After downgrading the PCL-6 driver to the version shipped with the printer and downgrading to Adobe Reader 9, prints were fine again. Still can't say for sure if it was the driver, Adobe Reader or a combination of both.