Sharp MX-2310U Problems

[Guest]

Hi, I have at work an Sharp mx-2310u connected to a pc it worked for a while ,when i come back after new year the printer appers offline in Printers and fax in Control Panel(i have windows xp). I've uninstalled the driver and delete from there then i've reinstalled and same, the printer is not recongize .connected the printer to a laptop but the "new hardware wizard " didn't appear.(instaled the driver after and same problems ) . i've put the cable to an another printer and it's work . The second issue is when i put an usb stick i don't have Data Access in Document Filing (usb ports are enable ) .

Sorry for bad english ,hope you understand what i am trying to say . Thanx

[tmaged]

Re: Sharp MX-2310U Problems

Any kind of maintenance lights that are due can take the MFP offline.

[notsure]

Re: Sharp MX-2310U Problems

MFP it's clear,it's says maintenance infomation only

[blackcat4866]

Re: Sharp MX-2310U Problems

Issue 1. - Perform the following to check operation of NIC. Check link lights on NIC, Connect a laptop with crossover cable, Attempt to Ping network address, Attempt to access the machine webpage, check NIC is not disabled in system settings, double check IP address in system settings, Reset NIC in system settings if all above tests fail. Replace MFP (NIC onboard).

Issue 2. - To use a USB stick on a MX2310U to access data in document filing, the optional PCL Kit needs to be installed (MX-PB14). Without the PCL Kit installed, you cannot access a USB drive.

=^..^=