Problem with the fusing unit MX-C311

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  • davidcorp
    Technician
    • Nov 2011
    • 16

    #1

    Problem with the fusing unit MX-C311

    Hello,
    I've a problem with a MX-C311, sometimes happen this error code: l4-16 (fusing unit).
    I've verified that the pressure release control lever (MLEVP1113FCZZ) is broken. I've also verified that is very very hard to move the "ring" in the pic. It's normal?
    ring.jpg


    Thanks
    Davide
  • Akitu
    Legendary Frost Spec Tech

    Site Contributor
    2,500+ Posts
    • Oct 2010
    • 2595

    #2
    Re: Problem with the fusing unit MX-C311

    Absolutely normal, unfortunately at my location we've come to expect it from any older C311. The MXC32HK kit replaces all the fragile parts these fusers are known for, however you're looking at a lengthy and involved rebuild.

    Keep a stock of MXC32FU1 on hand and just be ready to shell them out en masse.
    Cthulhu for president! Why settle for the lesser evil?

    Comment

    • davidcorp
      Technician
      • Nov 2011
      • 16

      #3
      Re: Problem with the fusing unit MX-C311

      Originally posted by Akitu
      Absolutely normal, unfortunately at my location we've come to expect it from any older C311. The MXC32HK kit replaces all the fragile parts these fusers are known for, however you're looking at a lengthy and involved rebuild.

      Keep a stock of MXC32FU1 on hand and just be ready to shell them out en masse.
      Do you think I've to change the fuser or only the broken part?
      I'm not a reseller, I've to find the fuser unit (220-240v) for my copier.

      Thanks
      Davide

      Comment

      • Akitu
        Legendary Frost Spec Tech

        Site Contributor
        2,500+ Posts
        • Oct 2010
        • 2595

        #4
        Re: Problem with the fusing unit MX-C311

        If you're willing to put in the time for it, the flag can be replaced sparing the fuser. Just be sure to use the part number MLEVP1112FCZ3 as it is the improved pressure detect release actuator.
        Cthulhu for president! Why settle for the lesser evil?

        Comment

        • brewster67
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jul 2011
          • 167

          #5
          Re: Problem with the fusing unit MX-C311

          If the fuser is hard to turn I would check the bearings on the heat roller. The first models of this fuser had these bearings fail alot. If you try running a fuser with bad bearings to long it damages the drive gears in the copier.

          Comment

          • mojorolla
            The Wolf

            2,500+ Posts
            • Jan 2010
            • 2583

            #6
            Re: Problem with the fusing unit MX-C311

            In May of 2010, Sharp added a rib to the pressure release detect actuator that was supposed to prevent the L4-16 code. Even with the retrofit, they still shatter. Every time I have had this code, it is one of three parts: MLEVP1112FCZ3, MLEVP1113FCZZ, LPLTP7869FCZ1. As mentioned already, the bearings on these things are known to fail. If it is hard to turn by hand, most likely your bearings are shot.

            Failing to plan is planning to fail!!!

            Comment

            • travi
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jan 2008
              • 129

              #7
              Re: Problem with the fusing unit MX-C311

              Looking at your picture it appears that the bearings for the heat roller have failed. If you are not a technician I would recommend getting a new fuser, MX-C32FU for 230v. You also have to check the gear that drives the fusing unit, NGERH1982FCZZ.

              Comment

              • davidcorp
                Technician
                • Nov 2011
                • 16

                #8
                Re: Problem with the fusing unit MX-C311

                Originally posted by travi
                Looking at your picture it appears that the bearings for the heat roller have failed. If you are not a technician I would recommend getting a new fuser, MX-C32FU for 230v. You also have to check the gear that drives the fusing unit, NGERH1982FCZZ.
                What do you mean with "it appears that the bearings for the heat roller have failed"?

                Thanks

                Comment

                • travi
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Jan 2008
                  • 129

                  #9
                  Re: Problem with the fusing unit MX-C311

                  It looks like the gear teeth are rubbing against the cover. I cannot be sure because of the angle of the shot. If it is touching the cover then the bearings have come apart. You either have to rebuild the unit with a MX-C32HK or replace it with a new unit. You cannot order just the bearings because Sharp changed there diameter.

                  Comment

                  • davidcorp
                    Technician
                    • Nov 2011
                    • 16

                    #10
                    Re: Problem with the fusing unit MX-C311

                    Originally posted by travi
                    It looks like the gear teeth are rubbing against the cover. I cannot be sure because of the angle of the shot. If it is touching the cover then the bearings have come apart. You either have to rebuild the unit with a MX-C32HK or replace it with a new unit. You cannot order just the bearings because Sharp changed there diameter.
                    It's only the angle of the pic, it's not against the cover.
                    It's only hard to move.
                    Thanks

                    Comment

                    • Toner Boy
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Aug 2007
                      • 357

                      #11
                      Re: Problem with the fusing unit MX-C311

                      If its hard to move, bite the bullet and plunk down for the whole fuser unit as suggested.

                      Comment

                      • davidcorp
                        Technician
                        • Nov 2011
                        • 16

                        #12
                        Re: Problem with the fusing unit MX-C311

                        I have not understood what do you mean with "bite the bullet and plunk down for the whole fuser unit as suggested".
                        Could you explain me?

                        Thanks
                        Last edited by davidcorp; 02-13-2012, 04:18 PM.

                        Comment

                        • Toner Boy
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Aug 2007
                          • 357

                          #13
                          Re: Problem with the fusing unit MX-C311

                          Originally posted by davidcorp
                          I have not understood what do you mean with "bite the bullet and plunk down for the whole fuser unit as suggested".
                          Could you explain me?

                          Thanks
                          The labor time and parts costs you'll invest trying to fix your problem would be better spent on replacing the entire unit in 5 minutes.

                          Comment

                          • davidcorp
                            Technician
                            • Nov 2011
                            • 16

                            #14
                            Re: Problem with the fusing unit MX-C311

                            Originally posted by Toner Boy
                            The labor time and parts costs you'll invest trying to fix your problem would be better spent on replacing the entire unit in 5 minutes.
                            Ah, but the repair parts are 20 euro, but the fusing unit is about 350 euro.
                            Maybe I can try to repair...

                            Thanks
                            Davide

                            Comment

                            • mervyn
                              Technician

                              50+ Posts
                              • Jul 2011
                              • 90

                              #15
                              Re: Problem with the fusing unit MX-C311

                              You ask for advice but wont take it when its given , you will end up replacing fuser , but go ahead and spend lots of time trying to repair the old one .

                              Comment

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