mx 2300 print error

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  • DINGO
    Senior Tech

    500+ Posts
    • Nov 2007
    • 661
    #1

    mx 2300 print error

    Hi
    i have a mx 2300, that every times that y choose the print option "4bit", e get a print error?
    i m glad any help.
    thanks
    Tags: None
    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1470
      #2
      Re: mx 2300 print error

      What driver are you using? Had this happen when they upgraded to Windows 7 machines and were using the wrong driver!

      Good luck.

      Bil

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22996
          #3
          Re: mx 2300 print error

          I've had a similar experience as Bil. One of my customers with a MX-3501 upgraded the driver (just 'cause there was a new one), then they couldn't print. It turned out that a firmware upgrade was required to accommodate the new driver. It was the first and only time it ever came up. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • DINGO
              Senior Tech

              500+ Posts
              • Nov 2007
              • 661
              #4
              Re: mx 2300 print error

              ok, realy the costumer use w7, with pcl5.
              thanks, i wil check.
              my best regards friends

                Comment

                • DINGO
                  Senior Tech

                  500+ Posts
                  • Nov 2007
                  • 661
                  #5
                  Re: mx 2300 print error

                  good night friends
                  i post here the solution, maybe can be usefull for someone to.
                  the issue was in the port configuration, it was in raw, and i change for lpr, and now
                  works fine.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22996
                      #6
                      Re: mx 2300 print error

                      Congratulations! =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • DINGO
                          Senior Tech

                          500+ Posts
                          • Nov 2007
                          • 661
                          #7
                          Re: mx 2300 print error

                          Originally posted by blackcat4866
                          Congratulations! =^..^=
                          I am sorry for my poor english to be able to help more on what i know
                          regards

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22996
                              #8
                              Re: mx 2300 print error

                              There is no need to apologize. Yours is not the best or the worst. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

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