Sharp AR M355 Jamming

[mlbcopiers]

I have a Sharp AR M355 in the field. It is a new machine, but the customer has been running a fair amount of copies(120k in 3 mos). Recently, they have had continious jams. The copier shows the jam as "FSCPD_S". The manual says that is in the finisher.
Does anybody have any history with this copier, and have any suggestions. I cleaned all the rollers, and looked for any parts out of alignment. After, I did run a few hundred copies, and no jams.
The customer has called me again, a week later, and is still having the jam problem. Someone mentioned about some spring on a guide plate that has a tendency to fall off.
Your insight is greatly appreciated.

[johnbla]

The Finisher that you are talking about is the FN6 , mounted to the Right of the machine.

The FSCPD_S refers to the Staple Compiler remaining 'set'.

There was/is a couple of problems with the FN6 Staple Compiler....

The 'paddle' guides, being made of plastic, tend to get abraided and stop sliding over each other easily. This will initially trap the odd copy and then progressively get worse

Sharp did bring out some 'special grease' to 'make it better', but cost an arm and a leg......

You can give them a very light sanding and a light coating of high viscosity grease, where they contact each other.

And

The springs which return them to the start position, become weakened and 'fall off'..


BE CAREFUL If you climb into the FN6 and try 'key hole surgery' when it is still mounted on the machine........... it is easy to damage and lose parts, best to remove it from the machine and work in some space..

Edit : Be nice to it/careful when you move it around, it is very happy to fall over and wreck itself internally

[Tech2002]

In addition to Sanding - Silicone Spray Can Work Wonders with Plastic, too. Just be careful not to get any on any Sensors - tends to blind them.

I had an Sharp MX-Color Machine that had a lift motor issue. It wasn't engaging the Paper Tray as it should - I didn't have another to replace it with - not a new one anyways. I swapped it with another on the machine, took the one I had and sparyed it thoroughly with the Silicone and kept moving the gear in and out until it stopped hanging up - so far so good. I haven't gotten another call on it.

Just a thought.