Ricoh tech needs help on Sharp AR-BC260

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Hadster
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2011
    • 264
    #1

    [Misc] Ricoh tech needs help on Sharp AR-BC260

    I get "Please turn Power on the Fax SW". I turned on
    the switch that is located on the back side of the
    fax unit. Customer was faxing up until a week ago.
    It also does not recognize the folder finisher. In
    Ricoh's that same finisher is plug and play. Is
    there a dip switch for this machine that I need to
    turn on? Fax is the main issue though! Any help from
    you Sharp guy's would be appreciated!!!
    Tags: None
    • Akitu
      Legendary Frost Spec Tech

      Site Contributor
      2,500+ Posts
      • Oct 2010
      • 2595
      #2
      Re: Ricoh tech needs help on Sharp AR-BC260

      Originally posted by Hadster
      I get "Please turn Power on the Fax SW". I turned on
      the switch that is located on the back side of the
      fax unit. Customer was faxing up until a week ago.
      It also does not recognize the folder finisher. In
      Ricoh's that same finisher is plug and play. Is
      there a dip switch for this machine that I need to
      turn on? Fax is the main issue though! Any help from
      you Sharp guy's would be appreciated!!!
      Sell them a new machine! Fixes all your problems.

      In all seriousness however, my service manual doesn't tell me what model the fax expansion for that machine is?
      Cthulhu for president! Why settle for the lesser evil?

        Comment

        • DavePo
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 303
          #3
          Re: Ricoh tech needs help on Sharp AR-BC260

          Check power supply outputs to Fax Pwb and Finisher.

            Comment

            • vincent64
              Trusted Tech

              250+ Posts
              • Feb 2008
              • 382
              #4
              Re: Ricoh tech needs help on Sharp AR-BC260

              I do agree with a eariler poster, sell them something new, try and re-plugging the fax unit back in, it's the kind that I think mounts on a back rail, and a big connector to the back of the machine, finisher sorta same way, should be plug and play, least the last time I worked on them POS's I seem to recall it being plug and play.

                Comment

                • nmfaxman
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1702
                  #5
                  Re: Ricoh tech needs help on Sharp AR-BC260

                  Upgrade them to a Ricoh. The ARB 260 is a POS.
                  Why do they call it common sense?

                  If it were common, wouldn't everyone have it?

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22997
                      #6
                      Re: Ricoh tech needs help on Sharp AR-BC260

                      There is a separate power switch on the fax option, and it could be Off.

                      If the switch is On the connecting cable could be loose, poorly connected, or maybe smashed-slammed into a doorway. Be sure to turn Off facsimile power and machine power before re-seating or repairing connectors. You can easily blow the MFP PWB.

                      All that being said, the Whale wasn't much of a color copier, and it's getting long in the tooth. And the color quality is really inconsistent, and the AIO cartridges are really expensive, and they're really difficult to calibrate, ... (can I stop now?).

                      There are much better ways to spend the copier budget than on this machine. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • sharpie
                          Trusted Tech

                          100+ Posts
                          • Feb 2011
                          • 180
                          #7
                          Re: Ricoh tech needs help on Sharp AR-BC260

                          It's usually the interface cable between the fax unit and the MFP board. Dump the copier and keep the bad cable!

                            Comment

                            Previous template Next
                            Working...