Sharp MX-2640N Firmware Update

[nathan_precopy]

Hi everyone,

Yesterday I was trying to update the firmware on our customers Sharp MX-2640N MFP's. They have two 2640's and neither would update. When selecting the file to start the procedure in the simulation mode, a message at the top of the screen says Model Not Match. Prior to trying to update these, I was at another customer site and successfully updated their firmware on two of their MX-2640N's using the same exact file. I tried downloading the file again, and downloading an older firmware update. However, both files still gave the Model Not Match message. Has anyone dealt with this before, or have any suggestions?

Thanks in advance!

[Ceechtay]

Re: Sharp MX-2640N Firmware Update

Are there Data Security kits installed on these machines? If so, you would need the DSK firmware. It'd be the MX-FR41U firmware.

You can check by looking at Sim22-10.

[nathan_precopy]

Re: Sharp MX-2640N Firmware Update

Thank you for the reply! I will look into this the next time I am out there.



Thanks again

[rgcs1]

Re: Sharp MX-2640N Firmware Update

I would say there's DSK on the machine for "Model Not Matched" so your need the MX-2640N DSK Firmware, I believe its version 02.02.Ad.


Print a 22-06 out and the first page at the top will tell you, it will also give you all the version numbers.

[blackcat4866]

Re: Sharp MX-2640N Firmware Update

Do you have user authentication enabled? Authentication will block firmware from loading correctly on a Polaris. =^..^=

[nathan_precopy]

Re: Sharp MX-2640N Firmware Update

Thanks again for your help everyone! There was Data Security kits installed on these machines, and the DSK firmware update worked perfectly.

[blackcat4866]

Re: Sharp MX-2640N Firmware Update

Do you have user authentication enabled? Authentication will block firmware from loading correctly on a Polaris. =^..^=

Our friend assures me that authentication being On should have nothing to do with a successful or unsuccessful firmware update. =^..^=

[Nachoman4life]

Re: Sharp MX-2640N Firmware Update

Our friend assures me that authentication being On should have nothing to do with a successful or unsuccessful firmware update. =^..^=

agreed

[saxykelsey]

Re: Sharp MX-2640N Firmware Update

were dose some one go to get or find the firmware ?

[Phil B.]

Re: Sharp MX-2640N Firmware Update

were dose some one go to get or find the firmware ?

from the Sharp service portal

[sharp2640]

Re: Sharp MX-2640N Firmware Update

Hi, anyone can send me a sharp 2640 firmware to update? I want to use it google cloud print function. But I have to connect it to a destop now.
Thank you.

[Phil B.]

Re: Sharp MX-2640N Firmware Update

Hi, anyone can send me a sharp 2640 firmware to update? I want to use it google cloud print function. But I have to connect it to a destop now.
Thank you.

HIRE A TECH... you are asking for a tech to break copyright laws...
you could be banned from site ..
pertaining to #5 copyright vio's


cheep skate

and the next SOB that PM's me asking for FIRMWARE will get the same results from me.. blocked.. nasty PM back.. and their first red card from me!
if you aren't a certified tech.. HIRE one.. and don't give me the BS line.. " I don't have the money" " techs always try to rip me off" or the classic " the techs in my country are too far away"
you bought the damn equipment.. sorry you didn't plan for the unexpected.
" An oversight on your part DOES NOT constitute an emergency for me!"

[sharp2640]

Re: Sharp MX-2640N Firmware Update

First one, if it break the law, I apologize for that.
For me, I don't think it is out law.
For regular printer, I always update the firmware myself.
I got this sharp 2640 printer from my company which it close its business. I just can't find the update like other printers.
For a good printer, it doesn't make any sense to hire a pro tech to finish a basic function for almost every printer now.
Maybe for you, you think this is a BIG project. But for all customers, it is a basic function even for my home small printer.
And it is a so easy job. Even some printers provide update online by themselves only require a click.

So if my question offend to you, I am sorry. But don't be so rude. No body like you to think everyone like to break a law.
For tech nerd, take it easy. If sharp treat all his customers to do the every single step have to through a technician, it will go just like Nokia, nobody would bought it again.

HIRE A TECH... you are asking for a tech to break copyright laws...
you could be banned from site ..
pertaining to #5 copyright vio's


cheep skate

and the next SOB that PM's me asking for FIRMWARE will get the same results from me.. blocked.. nasty PM back.. and their first red card from me!
if you aren't a certified tech.. HIRE one.. and don't give me the BS line.. " I don't have the money" " techs always try to rip me off" or the classic " the techs in my country are too far away"
you bought the damn equipment.. sorry you didn't plan for the unexpected.
" An oversight on your part DOES NOT constitute an emergency for me!"

[Styloxx]

Re: Sharp MX-2640N Firmware Update

Hello, I hope somebody can help me. I got a 2640 as a gift.

But this device has two flaws.

1. I can't get to the settings.


2. The HDD was defective. I have now replaced the HDD.


Does anyone have the software for the CF card and SD card?


Why can't I get into the settings of the device?

[ihatefinishers13]

Re: Sharp MX-2640N Firmware Update

Thanks again for your help everyone! There was Data Security kits installed on these machines, and the DSK firmware update worked perfectly.

Glad to hear! Also, Sim 22-10 will show you Accessories/Options installed if you can't get a print out!