MX-M310 can't get maintenance message to clear

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  • Jaws
    Trusted Tech

    100+ Posts
    • Oct 2007
    • 235
    #1

    MX-M310 can't get maintenance message to clear

    I have zeroed the count on just about every item, except Scan (count 12053) and tray 2 (count 32904). I have also set it to run free and the maintenance message won't go away. Anybody run across this before?


    MX-M310 counter page.jpg
    Attached Files
    Tags: 220, clear, count, free, main, maintenance, message, scan, set, tray
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22927
      #2
      Re: MX-M310 can't get maintenance message to clear

      Which maintenance message?: TA, FK, VK, ... there are lots of choices.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Jaws
          Trusted Tech

          100+ Posts
          • Oct 2007
          • 235
          #3
          Re: MX-M310 can't get maintenance message to clear

          On this machine it just reads ( maintenance required ) no letters

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927
              #4
              Re: MX-M310 can't get maintenance message to clear

              According to your report drum life: 100%
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Jaws
                  Trusted Tech

                  100+ Posts
                  • Oct 2007
                  • 235
                  #5
                  Re: MX-M310 can't get maintenance message to clear

                  I reset the drum count, but there is no option to reset life.

                    Comment

                    • oldrn
                      Trusted Tech

                      100+ Posts
                      • Apr 2008
                      • 166
                      #6
                      Re: MX-M310 can't get maintenance message to clear

                      Check out this post:
                      MXM260/310 Maintenance Required indicator not going away - Copytechnet.com
                      http://www.copytechnet.com/forums/sharp/75052-mxm260-310-maintenance-required-indicator-not-going-away.html

                        Comment

                        • Akitu
                          Legendary Frost Spec Tech

                          Site Contributor
                          2,500+ Posts
                          • Oct 2010
                          • 2595
                          #7
                          Re: MX-M310 can't get maintenance message to clear

                          Originally posted by oldrn
                          Check out this post:
                          http://www.copytechnet.com/forums/sh...oing-away.html
                          Thanks for saving me the effort of linking my own post Oldrn! This was the exact reason I put it up here... Unfortunately CTN's search engine is a bit... Lacking?

                          OP should update firmware to 2.03 and flip soft switch, indicator will clear up.
                          Cthulhu for president! Why settle for the lesser evil?

                            Comment

                            • Jaws
                              Trusted Tech

                              100+ Posts
                              • Oct 2007
                              • 235
                              #8
                              Re: MX-M310 can't get maintenance message to clear

                              Awesome, I failed to find that post with a google search. Thanks a million.

                                Comment

                                • Akitu
                                  Legendary Frost Spec Tech

                                  Site Contributor
                                  2,500+ Posts
                                  • Oct 2010
                                  • 2595
                                  #9
                                  Re: MX-M310 can't get maintenance message to clear

                                  Originally posted by Jaws
                                  Awesome, I failed to find that post with a google search. Thanks a million.
                                  Let me know if it helped your problem, that's the whole reason I posted the fix in the first place!
                                  Cthulhu for president! Why settle for the lesser evil?

                                    Comment

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