mx-2300 trouble !!!!

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  • DINGO
    Senior Tech

    500+ Posts
    • Nov 2007
    • 661
    #1

    mx-2300 trouble !!!!

    Hi
    good night friends.
    i have two mx-2300 that when scan to pc, the dark green/blue color in the original, is black on the pc?
    someone already as this? i already try a lot configurations, but no sucess.

    (of corse the copiers are updated with teh last firm.)

    thanks a lot, for any help
    Tags: 230, 2300, 300, black, color, copiers, dark, green, scan, trouble
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22995
      #2
      Re: mx-2300 trouble !!!!

      Is the the scanner defaulted to monochrome? Have you tried changing some of the scan settings?

      Do the color copies look similar? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • DINGO
          Senior Tech

          500+ Posts
          • Nov 2007
          • 661
          #3
          Re: mx-2300 trouble !!!!

          everything ok, only hapened in scanner mode and in the gree and blue dark color.
          regards, mate

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3375
              #4
              Re: mx-2300 trouble !!!!

              Originally posted by DINGO
              everything ok, only hapened in scanner mode and in the gree and blue dark color.
              regards, mate
              Have you tried a different monitor/PC? Maybe it's just a calibration of the monitor that needs to be done.
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • DINGO
                  Senior Tech

                  500+ Posts
                  • Nov 2007
                  • 661
                  #5
                  Re: mx-2300 trouble !!!!

                  hi mate, thank you for your reply, but is not a monitor issue, because it hapenned with anothers monitores in the network, and there are anohert mx-2700n in the same network and this one works fine.
                  regards

                    Comment

                    • ruben
                      The New Guy

                      1,000+ Posts
                      • Oct 2012
                      • 1203
                      #6
                      Re: mx-2300 trouble !!!!

                      Originally posted by DINGO
                      hi mate, thank you for your reply, but is not a monitor issue, because it hapenned with anothers monitores in the network, and there are anohert mx-2700n in the same network and this one works fine.
                      regards
                      No two machines are ever the same. Give the scanner a good clean, including any white references, then perform the usual colour calibrations.

                        Comment

                        • Akitu
                          Legendary Frost Spec Tech

                          Site Contributor
                          2,500+ Posts
                          • Oct 2010
                          • 2595
                          #7
                          Re: mx-2300 trouble !!!!

                          I've had faulty scans on this unit turn out to be bad memory. Have you tried replacing the RAM chips?
                          Cthulhu for president! Why settle for the lesser evil?

                            Comment

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