Aries2 (MX3640N) just placed

[ZOOTECH]

Re: Aries2 (MX3640N) just placed

Either Dc supply has failed or something is bringing down the 5 volts. Did machine work at all at customer location? unplug cn 104 and 106 from DC supply , does 5v come back up, disconnect other cn from dc supply and other boards to see if you get any change in dc supply voltage or copier operation. I'm in MA and we got about 12 inches of snow, think NJ was supposed to get more

It's only pin 1 of CN104 that is low; when disconnected, the voltage was still low.

[Silvertoast]

Re: Aries2 (MX3640N) just placed

we had one in the office that did this as soon as it was unboxed. tried everything swapping boards with another like machine. i think my manager finally found it to be the scanner control pwb. i will have to double check tommorrow at work but im pretty confident that was the culprit

[JustManuals]

Re: Aries2 (MX3640N) just placed

Thanks, Paul for the offer; I've got all the manuals, but I'll keep this in mind.

Anytime you need something, just email me and tell me who you are and I'll send the manuals along at n/c. I'm always happy to help out folks who help on this site and offer support when someone says something bad about me or my site.

Best Regards;
Paul

[faxman28]

Re: Aries2 (MX3640N) just placed

looking at wiring diagrams and your info, looks to be scn pwb and or lsu mother pwb. cn 104 pin 1 activated by relay on dcps. Relay is controlled by PCU pwb. cn 106 pin 6 and 7 are control signal from lsu mother pwb(which is activated by control panel power sw) and goes to dcps to turn on and activate signals to turn on other parts of copier. as I have not seen a power up/on sequence in sharp service manuals (this is from similar issues on sharp mfp's and talking to tech support. ) I would still check all power voltages and disconnect options and connectors to narrow down the failure, As I have had suprises and a pwb that you would think is not related ends up being the problem.

[ZOOTECH]

Re: Aries2 (MX3640N) just placed is now fixed

Two signals from the PS at CN106 pins 6 and 7 look low (1.25 and 2.15) - the brown wires for nRY_CNT and nOFF_CNT.
Found pin 1 of CN104 on DCPS which should be 5v is at .15v

looking at wiring diagrams and your info, looks to be scn pwb and or lsu mother pwb. cn 104 pin 1 activated by relay on dcps. Relay is controlled by PCU pwb. cn 106 pin 6 and 7 are control signal from lsu mother pwb(which is activated by control panel power sw) and goes to dcps to turn on and activate signals to turn on other parts of copier. as I have not seen a power up/on sequence in sharp service manuals (this is from similar issues on sharp mfp's and talking to tech support. ) I would still check all power voltages and disconnect options and connectors to narrow down the failure, As I have had suprises and a pwb that you would think is not related ends up being the problem.

Replaced the SCN control, and all is good . Pin 1 of CN104 is now at 5v, but the two signals at CN106 pins 6 and 7 read the same as before.
Thanks for your input faxman28 and others, it helped a lot.

[peterxu256]

(MX3640N) not printing

Hi folks;
I met the same model sharp MX3640N today to solve the single problem "not printing" from computer, I spent hours but unable to figure out. I feel humble to ask some advice, as I have been successful in configuring network setting hundred times for all Ricoh machines.

switching from DHCP to static, reset Nic , test page can be printed out from the machine only, but unable to print it from PC, re-installed the drriver, Win8 Pro, built in driver,still says "error" in queue , job status show nothing. computer and the machine can ping each other,

One thing made me puzzle is that "WINS" from network service is blank. but the printout test page show host IP address 255 (like 192.168.2.255) and marked * besides, obviously it is broadcasting . And further I can NOT open web monitor from URL address . Windows Network Discovery listing the machine. problem is that customer don't want to say anything if their computer or switch or router has made something. I have to check one by one.

Thanks

[Akitu]

Re: (MX3640N) not printing

Hi folks;
I met the same model sharp MX3640N today to solve the single problem "not printing" from computer, I spent hours but unable to figure out. I feel humble to ask some advice, as I have been successful in configuring network setting hundred times for all Ricoh machines.

switching from DHCP to static, reset Nic , test page can be printed out from the machine only, but unable to print it from PC, re-installed the drriver, Win8 Pro, built in driver,still says "error" in queue , job status show nothing. computer and the machine can ping each other,

One thing made me puzzle is that "WINS" from network service is blank. but the printout test page show host IP address 255 (like 192.168.2.255) and marked * besides, obviously it is broadcasting . And further I can NOT open web monitor from URL address . Windows Network Discovery listing the machine. problem is that customer don't want to say anything if their computer or switch or router has made something. I have to check one by one.

Thanks

You may have conflicting IP addresses on your network.

[mojorolla]

Re: Aries2 (MX3640N) just placed

If it is Windows 8, you most likely got a WSD printer port. Avoid that port type like an Ebola sandwich.
When you install the driver, if you choose to "discover" the device, you get a WSD port.
Instead, choose the manual install, enter the actual IP address; you will have much fewer issues.
Also, set the port settings to LPR, enable byte counting and name the queue lp. Picture below.
Sharp Port Settings.JPG
You can also hook a laptop direct to the machine and test the NIC card and print functions. If that works, it is the network.

[ZOOTECH]

Re: Aries2 (MX3640N) just placed

If it is Windows 8, you most likely got a WSD printer port. Avoid that port type like an Ebola sandwich.
When you install the driver, if you choose to "discover" the device, you get a WSD port.
Instead, choose the manual install, enter the actual IP address; you will have much fewer issues.
Also, set the port settings to LPR, enable byte counting and name the queue lp. Picture below.
[ATTACH=CONFIG]26812[/ATTACH]
You can also hook a laptop direct to the machine and test the NIC card and print functions. If that works, it is the network.

I've been sending the machines out with WSD disabled in the Port settings of the Security drop down.

[blackcat4866]

Re: Aries2 (MX3640N) just placed

If it is Windows 8, you most likely got a WSD printer port. Avoid that port type like an Ebola sandwich.
When you install the driver, if you choose to "discover" the device, you get a WSD port.
Instead, choose the manual install, enter the actual IP address; you will have much fewer issues.
Also, set the port settings to LPR, enable byte counting and name the queue lp. Picture below.
[ATTACH=CONFIG]26812[/ATTACH]
You can also hook a laptop direct to the machine and test the NIC card and print functions. If that works, it is the network.

I took a call on this today on a Lexmark. The regional IT and I talked for a few minutes. He said that something kept crashing the server. He had narrowed it down to the Lexmark print spooler, generating 6 million million bits of data, consuming all of the servers virtual memory. I found a one page print job stuck the the queue, WSD port, that kept generating seemingly limitless print data, but didn't print at the machine. All I did is switch from the WSD port to the IPv6 hostname port. The job printed, end of problem. =^..^=

[coopers1305]

Re: Aries2 (MX3640N) just placed

I had to replace a touch sensitive Home button once. Due to getting shocked. MFP located on carpet.

To get around it I used the F11 key as the home key.
Which for some reason no one seems to know.

F11 = Home