Touchpanels for Sharp.

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3347

    #1

    Touchpanels for Sharp.

    Would like to know which Sharp models are suffering from the dreaded touch panel disease of unresponsive touch panels.

    Lots of thanks in advance.

    Hans
    “ Sent from my Intel 80286 using MS-DOS 2.0
    https://www.copytechnet.com/images/smilies/biggrin.png
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #2
    Re: Touchpanels for Sharp.

    I haven't seen any on Sharp. They must have better technology for the panels. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3347

      #3
      Re: Touchpanels for Sharp.

      *cough* *mumble* *cough*


      Hans
      “ Sent from my Intel 80286 using MS-DOS 2.0
      https://www.copytechnet.com/images/smilies/biggrin.png

      Comment

      • RascalMJ
        Trusted Tech

        Site Contributor
        100+ Posts
        • Mar 2009
        • 174

        #4
        Re: Touchpanels for Sharp.

        Originally posted by Hansoon
        Would like to know which Sharp models are suffering from the dreaded touch panel disease of unresponsive touch panels.

        Lots of thanks in advance.

        Hans
        I had a customer recently call on for a scanning issue, and while on the phone she mentioned her touchpanel was "slow", she would count a 10 second delay from the time she hit one of the buttons to the time the machine would complete the activity.

        This was a brand new instal of about 2 weeks prior. They are on scan to e-mail so I figured it was a network problem on their end. I was kind of at a loss on the touch panel scenario, so I recommended the 'ol power cycle. She called back about 10 minutes later and said that seemed to fix BOTH issues.

        Comment

        • DavePo
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 303

          #5
          Re: Touchpanels for Sharp.

          Originally posted by RascalMJ
          I had a customer recently call on for a scanning issue, and while on the phone she mentioned her touchpanel was "slow", she would count a 10 second delay from the time she hit one of the buttons to the time the machine would complete the activity.

          This was a brand new instal of about 2 weeks prior. They are on scan to e-mail so I figured it was a network problem on their end. I was kind of at a loss on the touch panel scenario, so I recommended the 'ol power cycle. She called back about 10 minutes later and said that seemed to fix BOTH issues.
          There is a setting in system settings for touch length that can be set up to about two seconds. Have seen this messed with.

          Comment

          • CorbinDallas
            Technician

            50+ Posts
            • Mar 2012
            • 56

            #6
            Touch Panels

            The first generation of the new style display had a slight response delay. Models such as the MX-3610N. Updating the firmware to version 7 or higher will improve the response.

            Comment

            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3347

              #7
              Re: Touchpanels for Sharp.

              Nice input guys but that doesn't help me.

              Sharp's are not suffering from UNresponsive touch panels??

              Hans
              “ Sent from my Intel 80286 using MS-DOS 2.0
              https://www.copytechnet.com/images/smilies/biggrin.png

              Comment

              • ZOOTECH
                Senior member of CRS

                Site Contributor
                2,500+ Posts
                • Jul 2007
                • 3374

                #8
                Re: Touchpanels for Sharp.

                Originally posted by Hansoon
                Nice input guys but that doesn't help me.

                Sharp's are not suffering from UNresponsive touch panels??

                Hans
                Not from what I've seen.
                "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • harleyrider
                  Trusted Tech

                  250+ Posts
                  • Oct 2011
                  • 348

                  #9
                  Re: Touchpanels for Sharp.

                  Haven't run into any yet. Knock on wood.

                  Comment

                  • RascalMJ
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Mar 2009
                    • 174

                    #10
                    Re: Touchpanels for Sharp.

                    Originally posted by DavePo
                    There is a setting in system settings for touch length that can be set up to about two seconds. Have seen this messed with.
                    Yeah, I told her that it was likely something someone messed with, without knowing. However, according to her a reboot fixed the issue... so not sure about that.

                    Originally posted by Hansoon
                    Nice input guys but that doesn't help me.

                    Sharp's are not suffering from UNresponsive touch panels??

                    Hans
                    Nope. ZERO that I have seen

                    Comment

                    • mojorolla
                      The Wolf

                      2,500+ Posts
                      • Jan 2010
                      • 2569

                      #11
                      Re: Touchpanels for Sharp.

                      Coming from a Panasonic background, I have to say Sharps touch pads are pretty well made.
                      The Panasonic part number DZTE000044R is burnt into my brain!!!


                      Failing to plan is planning to fail!!!

                      Comment

                      • CorbinDallas
                        Technician

                        50+ Posts
                        • Mar 2012
                        • 56

                        #12
                        If it doesn't work at all and has not been previously disassembled, there may be debris in the edges of the touch panel locking it out.

                        Comment

                        • igi
                          Service Manager

                          1,000+ Posts
                          • Apr 2009
                          • 1507

                          #13
                          Re: Touchpanels for Sharp.

                          Originally posted by Hansoon
                          *cough* *mumble* *cough*


                          Hans
                          bless-you

                          Comment

                          • bilyahn
                            Service Manager

                            1,000+ Posts
                            • Dec 2006
                            • 1467

                            #14
                            Re: Touchpanels for Sharp.

                            Haven't had any unresponsive touch panels but the new ones seem to "drift" and have to be recalibrated every so often. Maybe this is what you mean by unresponsive? Also had 1 touch screen with a small dent in the surface and that area of the screen was screwed up in a 1" X 1" area, rest of the screen worked just fine.

                            Have a great day.

                            Bil

                            Comment

                            • Hansoon
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Sep 2007
                              • 3347

                              #15
                              Re: Touchpanels for Sharp.

                              but the new ones seem to "drift" and have to be recalibrated every so often
                              Yes, that's the problem. It starts with "Drifting" as you call it and than after some time the touch panel is not any longer reacting to the inputs and cannot be recalibrated but has to be replaced.

                              What are those newer models? I'm not a Sharp guy, that's why I'm asking.

                              Hans
                              “ Sent from my Intel 80286 using MS-DOS 2.0
                              https://www.copytechnet.com/images/smilies/biggrin.png

                              Comment

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