ar m237 f6-10, f6-88 codes

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  • walterman
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2013
    • 196

    #1

    ar m237 f6-10, f6-88 codes

    I am getting F6-10, F6-88 codes from the fax portion of the mfp. I have tested the incoming fax line,I have reseated tel/liu pwb, the fax pwb as well as clean and reseat the rom. I have preformed a sim 66-10 as well,and the fax is still not working. My question is do I replace the entire ar fx7 or is there another solution? Correction on the box it is an AR M257.
    Last edited by walterman; 02-27-2014, 08:04 PM.
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3383

    #2
    Re: ar m237 f6-10, f6-88 codes

    Originally posted by walterman
    I am getting F6-10, F6-88 codes from the fax portion of the mfp. I have tested the incoming fax line,I have reseated tel/liu pwb, the fax pwb as well as clean and reseat the rom. I have preformed a sim 66-10 as well,and the fax is still not working. My question is do I replace the entire ar fx7 or is there another solution?
    Try setting soft switches to default with TC 66-2.
    "You can't trust your eyes, if your mind is out of focus" --

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22850

      #3
      Re: ar m237 f6-10, f6-88 codes

      The Leopard takes an AR-FX4 not an AR-FX7. I have no reason to believe that the AR-FX7 is compatible. Did it ever worK? I wouldn't think so. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Akitu
        Legendary Frost Spec Tech

        Site Contributor
        2,500+ Posts
        • Oct 2010
        • 2596

        #4
        Re: ar m237 f6-10, f6-88 codes

        These codes were a known issue on this series, the battery on the fax board died prematurely and it would code out as a result. Workaround was to disable the sleep/shut off timers. I've had it be a single speck of dust on the fax ROM chip as well as an issue with the ground from the outlet.

        My manual for both 237/257 both show the ARFX7 as the required fax kit...
        Cthulhu for president! Why settle for the lesser evil?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22850

          #5
          Re: ar m237 f6-10, f6-88 codes

          Originally posted by Akitu
          My manual for both 237/257 both show the ARFX7 as the required fax kit...
          Thanks Akitu. My manual is clearly 8 or more years older than yours.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • walterman
            Trusted Tech

            Site Contributor
            100+ Posts
            • May 2013
            • 196

            #6
            Re: ar m237 f6-10, f6-88 codes

            Thank you for the responses, I will check the ground on the outlet and see if that is grounded properly. As far as the shutoff times go, the mfp acts like it has a telephone hooked up to it and I can't hear a dial tone when in speaker mode, I even checked the speaker connection, before it even goes in to powersave. I will follow up after I check the ground.

            Comment

            • Akitu
              Legendary Frost Spec Tech

              Site Contributor
              2,500+ Posts
              • Oct 2010
              • 2596

              #7
              Re: ar m237 f6-10, f6-88 codes

              Originally posted by walterman
              Thank you for the responses, I will check the ground on the outlet and see if that is grounded properly. As far as the shutoff times go, the mfp acts like it has a telephone hooked up to it and I can't hear a dial tone when in speaker mode, I even checked the speaker connection, before it even goes in to powersave. I will follow up after I check the ground.
              When you say it acts like it has a telephone hooked up to it but there's no dial tone - are you saying the line light is active but there's no dial tone?
              Cthulhu for president! Why settle for the lesser evil?

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22850

                #8
                Re: ar m237 f6-10, f6-88 codes

                I think I would dig out the analog tel line tester, to see if you even have a functional phone line. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Akitu
                  Legendary Frost Spec Tech

                  Site Contributor
                  2,500+ Posts
                  • Oct 2010
                  • 2596

                  #9
                  Re: ar m237 f6-10, f6-88 codes

                  Originally posted by blackcat4866
                  I think I would dig out the analog tel line tester, to see if you even have a functional phone line. =^..^=
                  You took the words straight from my brain, I would think these older babies might not play too well with a digital phone line.
                  Cthulhu for president! Why settle for the lesser evil?

                  Comment

                  • poekeypop
                    Technician
                    • Feb 2014
                    • 17

                    #10
                    Re: ar m237 f6-10, f6-88 codes

                    replace liu pwb, had that a few times, make sure machine hooked to surge box.

                    Comment

                    • walterman
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • May 2013
                      • 196

                      #11
                      Re: ar m237 f6-10, f6-88 codes

                      Yes, when I connect the fax to the mfp, the lcd display shows telephone mode and acts like it is a telephone off the hook but no sound. I know what you mean about the old stuff not liking the new digital lines, however, I have never had this problem with this particular fax kit with digital fax lines. I am waiting on the customer to approve the quote. I will let you know if the liu board resolves the issue, thank you all, for the knowledge shared on this issue.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22850

                        #12
                        Re: ar m237 f6-10, f6-88 codes

                        How much does it cost to connect an analog phone set? Maybe 10 minutes labor? How about an additional $10 if you have to buy a handset? =^..^=
                        Last edited by blackcat4866; 03-03-2014, 06:44 PM.
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • walterman
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • May 2013
                          • 196

                          #13
                          Re: ar m237 f6-10, f6-88 codes

                          I appreciate the response black cat, however I tested the line with my anolog phone from Wal -World and I hear the dial tone, the customer also had the phone line tested by the provider prior to me going there.

                          Comment

                          • Akitu
                            Legendary Frost Spec Tech

                            Site Contributor
                            2,500+ Posts
                            • Oct 2010
                            • 2596

                            #14
                            Re: ar m237 f6-10, f6-88 codes

                            Make sure your firmware is up to date. Bring a laptop capable of a serial connection with you on site and make sure you have the required software and firmware files on hand. That would be about the best thing that could be suggested regarding hooking up an ARM237 to a digital phone line... You may want to try replacing the fax board battery as well.
                            Cthulhu for president! Why settle for the lesser evil?

                            Comment

                            • faxman28
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Nov 2010
                              • 436

                              #15
                              Re: ar m237 f6-10, f6-88 codes

                              Originally posted by walterman
                              Yes, when I connect the fax to the mfp, the lcd display shows telephone mode and acts like it is a telephone off the hook but no sound. I know what you mean about the old stuff not liking the new digital lines, however, I have never had this problem with this particular fax kit with digital fax lines. I am waiting on the customer to approve the quote. I will let you know if the liu board resolves the issue, thank you all, for the knowledge shared on this issue.
                              I have seen this happen when a 4 wire phone cord is used instead of the 2 wire cord that comes with the fax.

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