DX-C400

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  • mmechura
    Technician
    • May 2008
    • 43

    #1

    DX-C400

    Hi all,
    I have a DXC400 that stopped printing, the machine is calling for black drum and developer. The customer replaced the drum unit, developer units seem to be back ordered nationwide. Is there a way to "cheat" the machine to get it to work. I am not a Sharp tech but have been servicing Kyocera/Mita for almost 30 years. Any help is greatly appreciated, thanks.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22995

    #2
    Re: DX-C400

    You can clear the developer counter in sin 24-5. Clearing the counter will not affect the currently recorded stir values, or image quality.

    When you change the developer you'll want to clear the counter again, and stir (25-2). =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • mmechura
      Technician
      • May 2008
      • 43

      #3
      Re: DX-C400

      Thanks BC You are a wealth of knowledge and a huge help. Can you please tell me how to get into simulation on this machine. Thanks

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1866

        #4
        Re: DX-C400

        Disable SNMP in the port or through 55-3 switch 9 bit 5.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22995

          #5
          Re: DX-C400

          Originally posted by mmechura
          Thanks BC You are a wealth of knowledge and a huge help. Can you please tell me how to get into simulation on this machine. Thanks
          P * C *
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22995

            #6
            Re: DX-C400

            Originally posted by tmaged
            Disable SNMP in the port or through 55-3 switch 9 bit 5.
            Those are some good drugs, eh? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1866

              #7
              Re: DX-C400

              Originally posted by blackcat4866
              Those are some good drugs, eh? =^..^=
              Wha ?
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

              Comment

              • Akitu
                Legendary Frost Spec Tech

                Site Contributor
                2,500+ Posts
                • Oct 2010
                • 2595

                #8
                Re: DX-C400

                Originally posted by blackcat4866
                Those are some good drugs, eh? =^..^=
                His post actually makes sense, Blackcat; SNMP print service will halt all print jobs while the copier is displaying maintenance codes.

                As an aside -- I've been doing testing with these machines after some helpful tips from other techs. My findings have been in line with what was explained to me, these little MXC/DXC boxes don't need developer changes. I have several new units (MXC312) out in the field that have gone through 2-3 drum changes and are still on the original developer. So far the savings have been pretty sweet.
                Cthulhu for president! Why settle for the lesser evil?

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22995

                  #9
                  Re: DX-C400

                  Originally posted by tmaged
                  Wha ?
                  Sorry,
                  I totally missed that connection.
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • tmaged
                    Owner/Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Oct 2008
                    • 1866

                    #10
                    Re: DX-C400

                    Originally posted by blackcat4866
                    Sorry,
                    I totally missed that connection.
                    It's alright, you're getting old..........
                    Hope that helps !
                    -Tony
                    www.dtios.com
                    Become a fan on Facebook

                    Comment

                    • ZOOTECH
                      Senior member of CRS

                      Site Contributor
                      2,500+ Posts
                      • Jul 2007
                      • 3375

                      #11
                      Re: DX-C400

                      Originally posted by tmaged
                      It's alright, you're getting old..........
                      It might be the withdrawal from the Meds he was on!
                      "You can't trust your eyes, if your mind is out of focus" --

                      Comment

                      • mmechura
                        Technician
                        • May 2008
                        • 43

                        #12
                        Re: DX-C400 scanning alignment

                        New issue, same machine. On the rear side of scanning/copying only in full color mode only the machine is not aligning the colors properly. There are examples attached. Any ideas? The issue is only the rightmost 1 7/8". In printing mode all colors are properly aligned. The examples originals are printed from this machine and the copies are scanned to this machine. Any help is greatly appreciated. Please detail your response as I am not too familiar with this machine. Thank you in advance.
                        Attached Files
                        Last edited by mmechura; 05-21-2014, 12:37 PM.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22995

                          #13
                          Re: DX-C400

                          Are you using the ADF or OC (off the contact glass)?

                          If it's off the glass, it's got to be optical or image processing. Start by examining the optics for loose mirrors, lumpy grease on the scanner rails, missing or unseated glides (plastic contact surface on light source #1/#2 to the rail), too loose or too tight scan cable, cable over-wrapped on the drum, etc.

                          Most likely, when you move the scanner by hand you're going to find a rough spot in the motion 6 5/8" from the leading edge, and you'll have to determine why.

                          If it's through the ADF, you may have a drive problem that causes the original to shift at the trail edge. With these ADF's ... well they're jammomatics. The best place to start is to remove the mechanical section from the ADF body, and clean every rubber roller (not just the pickup, feed, and sep). That solves most of the problems with this ADF. It's a little tricky to disassemble: From below left there are four screws (two at front two at rear) that release a plastic block at front and rear. Once those are loose, the rest is self explanatory. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • hellcat
                            Trusted Tech

                            100+ Posts
                            • Jan 2012
                            • 124

                            #14
                            Re: DX-C400

                            Also simulation 26-38 can be adjusted to not stop you from copying when your maintenance lights come on.

                            Comment

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