admin password

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  • dibyendu
    Technician

    50+ Posts
    • Jan 2011
    • 53

    #1

    [CQ] admin password

    One of my customer change and forget admin password in MX-M202D. can any one tell me how I reset that password. Machine is equipped with MX-NB12.
    Last edited by dibyendu; 06-23-2014, 01:25 PM.
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1467

    #2
    Re: admin password

    Sim 22-7 will get you the current passcode for the machine if that is what you are looking for.

    Good luck.

    Bil

    Comment

    • dibyendu
      Technician

      50+ Posts
      • Jan 2011
      • 53

      #3
      In this new models dose not support SIM 22-7. Any other suggestions?

      Comment

      • faxman28
        Trusted Tech

        Site Contributor
        250+ Posts
        • Nov 2010
        • 436

        #4
        Re: admin password

        Originally posted by dibyendu
        In this new models dose not support SIM 22-7. Any other suggestions?

        if the password is for the nb12, just reset the nb12
        also 22-7 shows main body code.
        Last edited by faxman28; 06-23-2014, 03:40 PM. Reason: wrong info

        Comment

        • igi
          Service Manager

          1,000+ Posts
          • Apr 2009
          • 1507

          #5
          Re: admin password

          hi yes you can reset with nb-12
          you need to download a file to you USB/memory stick
          unzip. do sim 49 and run the file

          Comment

          • dibyendu
            Technician

            50+ Posts
            • Jan 2011
            • 53

            #6
            Ok. Tomorrow I will try NB12 reset with usb stick. I have that firmware in my laptop.

            Comment

            • dibyendu
              Technician

              50+ Posts
              • Jan 2011
              • 53

              #7
              After upgrading MX-NB12 it's admin password not reset. Problem still not solved. Any suggestions welcome..

              Comment

              • ZOOTECH
                Senior member of CRS

                Site Contributor
                2,500+ Posts
                • Jul 2007
                • 3374

                #8
                Re: admin password

                Originally posted by dibyendu
                After upgrading MX-NB12 it's admin password not reset. Problem still not solved. Any suggestions welcome..
                There is a small push button switch on the NB print controllers - hold that button while powering up, it will give a configuration page and reset password to default.
                "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • faxman28
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Nov 2010
                  • 436

                  #9
                  Re: admin password

                  Originally posted by ZOOTECH
                  There is a small push button switch on the NB print controllers - hold that button while powering up, it will give a configuration page and reset password to default.
                  nb12 is internal pwb , not the hump, unless boad has a reset button on it. I hope it's not like the 2610 and newer were you have to send board to Sharp to reprogram

                  Comment

                  • ZOOTECH
                    Senior member of CRS

                    Site Contributor
                    2,500+ Posts
                    • Jul 2007
                    • 3374

                    #10
                    Re: admin password

                    Originally posted by faxman28
                    nb12 is internal pwb , not the hump, unless boad has a reset button on it. I hope it's not like the 2610 and newer were you have to send board to Sharp to reprogram
                    That's what I get for not verifying what I thought was correct - there goes my credibility.
                    "You can't trust your eyes, if your mind is out of focus" --

                    Comment

                    • CorbinDallas
                      Technician

                      50+ Posts
                      • Mar 2012
                      • 56

                      #11
                      Re: admin password

                      The MX-NB12 password itself cannot be reset if lost. The entire MX-NB12 CAN be set back to factory default by uploading the factory reset file using sim 49-2 and a jump drive. In the past you had to contact your rep or the hotline in order to request a copy of the file. It is not published.

                      Comment

                      • dibyendu
                        Technician

                        50+ Posts
                        • Jan 2011
                        • 53

                        #12
                        Thanks friends for your valuable feedbacks.. I have send mail to my HO for sending That firmware..

                        Comment

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