black copies

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  • raider
    Manager
    • Jun 2014
    • 19
    #1

    black copies

    hi
    we have an mxm200d with black copies.
    self generated prints are fine in 64 but copies are black.
    with it only happening with an optical scan we thought it may be the ccd unit, it was swapped and unfortunatley has not fixed the black copy fault.
    has anybody got any ideas please ?

    regrds
    Been there, done that, learnt nowt.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22943
      #2
      Re: black copies

      That really only leaves image processing ... more specifically the MCU or the IMC2. You seem to have your bases covered. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Corder
          Trusted Tech

          100+ Posts
          • Nov 2014
          • 105
          #3
          Re: black copies

          Have you checked if the lamp is operational while scanner carriage is moving?

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3374
              #4
              Re: black copies

              Originally posted by raider
              hi
              we have an mxm200d with black copies.
              self generated prints are fine in 64 but copies are black.
              with it only happening with an optical scan we thought it may be the ccd unit, it was swapped and unfortunatley has not fixed the black copy fault.
              has anybody got any ideas please ?

              regrds
              Sorry for asking, but does the copy lamp light up?
              I'm getting older and slower.
              Last edited by ZOOTECH; 11-21-2014, 05:00 PM. Reason: Late post.
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • raider
                  Manager
                  • Jun 2014
                  • 19
                  #5
                  Re: black copies

                  Gents
                  first off, apologies for the delay in responding.
                  the fault turned out to be the mcu pwb, just swapped the nvram around and switched on......
                  thankyou for your replies chaps.

                  regards
                  raider.
                  Been there, done that, learnt nowt.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22943
                      #6
                      Re: black copies

                      Congratulations! And thanks for posting back your solution. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

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