Hiya,
I'm after a little advice with my 3511.
The black copying/printing is working just fine but any colour copying results in the paper stopping before it hits the drum and a 'call for service' error.
The error is a CF20 code and i've had all the colour cartridges and developer units out and they're ok, all the magnetics are working properly and i'm fairly sure the problem is the colour auto toner sensor (which i have cleaned but the code still arrives).
The solenoid is working fine (using start-03-125-start-175-start process) but the sensor LED test (126-start-176-start) reveals nothing. Where is the LED that is supposed to light up? Is it in the sensor window or is it located elsewhere?
I just want to confirm it's the sensor that is gone before we shell out for a new one
Many thanks,
Mal.
I'm after a little advice with my 3511.
The black copying/printing is working just fine but any colour copying results in the paper stopping before it hits the drum and a 'call for service' error.
The error is a CF20 code and i've had all the colour cartridges and developer units out and they're ok, all the magnetics are working properly and i'm fairly sure the problem is the colour auto toner sensor (which i have cleaned but the code still arrives).
The solenoid is working fine (using start-03-125-start-175-start process) but the sensor LED test (126-start-176-start) reveals nothing. Where is the LED that is supposed to light up? Is it in the sensor window or is it located elsewhere?
I just want to confirm it's the sensor that is gone before we shell out for a new one

Many thanks,
Mal.
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