Placed 2 4520c rentals. I can ping and print but can't get to top access to set up email. Could this be a network issue or could the machine block access?
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Re: 4520c can not get Top Access
Two possibilities:
First, what browser are you using. I seem to have the best results with Firefox, but try others.
Second, skip the customers network and connect directly with a crossover cable. Some networks block all but a very specific group of web addresses. I had to do this at a bank. DHCP would not assign an address to my laptop, and when I set a static address, it blocked all but the companies website.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: 4520c can not get Top Access
It might be blocked by customer network such as proxy, or the default 80/8080 port is blocked~~~
As what BlackCat suggested, try bypass customer network~~~Comment
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Re: 4520c can not get Top Access
Tried with laptop, same issue can ping and print but no top access.Tried setting up a network with laptop,4520 and a separate router and still same issue. Tried google and firefox. Anything to suggest?Comment
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