Toshiba 4520c Can't get scan to work error 2c69

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  • jmart77
    Technician

    50+ Posts
    • Mar 2006
    • 71

    #1

    [Error Code] Toshiba 4520c Can't get scan to work error 2c69

    The system is in a home office with a centurylink modem two computers and the copier. The printer works fine but I can't get the scan to work on this simple network.
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1099

    #2
    Re: Toshiba 4520c Can't get scan to work error 2c69

    What error message are you getting?

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997

      #3
      Re: Toshiba 4520c Can't get scan to work error 2c69

      What kind of scanning are you trying to do? What credentials? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Jasper Bürotechnik
        Technician

        Site Contributor
        • Sep 2017
        • 25

        #4
        Re: Toshiba 4520c Can't get scan to work error 2c69

        Hello, if the firmware is too old, then it does not go!
        Greeting Friedel

        Comment

        • SalesServiceGuy
          Field Supervisor

          Site Contributor
          5,000+ Posts
          • Dec 2009
          • 8143

          #5
          Re: Toshiba 4520c Can't get scan to work error 2c69

          At the Search Bar, type //IP address of the copier.

          When you see FileShare, create a short cut on the desktop.

          Comment

          • Jasper Bürotechnik
            Technician

            Site Contributor
            • Sep 2017
            • 25

            #6
            Re: Toshiba 4520c Can't get scan to work error 2c69

            Yes, of course. If not scanned on a share Folder on the PC. Does it work that way.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22997

              #7
              Re: Toshiba 4520c Can't get scan to work error 2c69

              Yes you can scan to SMB. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

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