Toshiba 4520c freezing when printing

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  • Fattdaddy
    Technician
    • Aug 2012
    • 38

    Toshiba 4520c freezing when printing

    Cus says the machine will stop and control panel will freeze and they have to shut down the machine to clear. Have updated firmware and replaced HDD. Doesn't seem to have helped.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22702

    #2
    Re: Toshiba 4520c freezing when printing

    Are you sure there's no error code? Like CA00 or CE40? Did you print off the 9S-107 error/jam list? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • SalesServiceGuy
      Field Supervisor

      Site Contributor
      5,000+ Posts
      • Dec 2009
      • 7874

      #3
      Re: Toshiba 4520c freezing when printing

      Sounds like the thermistors have dust on them. Common issue. Search this forum for the answer.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22702

        #4
        Re: Toshiba 4520c freezing when printing

        Kinda similar: If the tech that rebuilt the fuser mis-routed the heat lamp wires, then re-installed the right cover pinching the wires to the frame, the machine will fall back into warmup in the middle of a print job, then idle for 10 minutes or so while it attempts to warm up, then it will resumes printing.
        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Fattdaddy
          Technician
          • Aug 2012
          • 38

          #5
          Re: Toshiba 4520c freezing when printing

          Checked for errors. Nothing shows except for some RADF misfeeds. Cleaned the thermopiles, a little dusty. I have seen that before but didn't lock the control panel. See how this goes. Also checked the fuser wiring - looks ok.

          Comment

          • Blizzoo
            Senior Tech

            Site Contributor
            500+ Posts
            • Aug 2013
            • 588

            #6
            Re: Toshiba 4520c freezing when printing

            Check the fuser pressure springs if they run on release pressure mode
            Defects are simple, our mind is complicated

            Comment

            • jamesyboy
              toner monkey

              100+ Posts
              • Jul 2010
              • 188

              #7
              Re: Toshiba 4520c freezing when printing

              power supply

              Comment

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