prevent ip conflict

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  • daniel.eakins
    Technician
    • Jan 2019
    • 10

    prevent ip conflict

    anyone know how to prevent device to reset ip when encounter ip conflict?
    device will set to 0.0.0.0, anyway to prevent that?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: prevent ip conflict

    Originally posted by daniel.eakins
    anyone know how to prevent device to reset ip when encounter ip conflict?
    device will set to 0.0.0.0, anyway to prevent that?
    well some info on what TYPE of network....
    and maybe the MODEL of the unit?
    have you tried GOOD cables to/from copier?
    have you set it to pickup DHCP?
    are there lights on the NIC card?
    are you a tech?

    Comment

    • daniel.eakins
      Technician
      • Jan 2019
      • 10

      #3
      Re: prevent ip conflict

      Originally posted by Phil B.
      well some info on what TYPE of network....
      and maybe the MODEL of the unit?
      have you tried GOOD cables to/from copier?
      have you set it to pickup DHCP?
      are there lights on the NIC card?
      are you a tech?
      Hi Phil, thanks for your response.
      I'm newly touch in this field. previously in ATM field, just some basic in network skill.
      Its just that i see some device does not reset ip to 0.0.0.0, so just wonder is there a way to do it?
      at my customer place, the user set their own ip in their laptop. sometime the ip get conflict with device, then laptop get the ip and work alright. but device ip back to 0.0.0.0.
      Wonder any suggestion to prevent this?

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: prevent ip conflict

        Originally posted by daniel.eakins
        Hi Phil, thanks for your response.
        I'm newly touch in this field. previously in ATM field, just some basic in network skill.
        Its just that i see some device does not reset ip to 0.0.0.0, so just wonder is there a way to do it?
        at my customer place, the user set their own ip in their laptop. sometime the ip get conflict with device, then laptop get the ip and work alright. but device ip back to 0.0.0.0.
        Wonder any suggestion to prevent this?
        Yes... 1) their it dept can give you a list of captured ip's. 2) set copier to auto dhcp. 3) Capture that address and make it static (manual). I wouldn't do it to mobile devices unless approved by said it dept (I still wouldn't do it..liability for repair if it messes up). 4) imho if you go messing with PCs more than to load drivers or scan feat.. (new install) they should pay "by the hour" as long as you KNOW you can complete the job.

        Sent from my SM-G960U using Tapatalk

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 27450

          #5
          Re: prevent ip conflict

          do an cmd than a ipconfig
          get the pc ipaddress and add 50
          set the copier to static ipaddress

          Comment

          • Bix
            Service Manager

            1,000+ Posts
            • Apr 2018
            • 1421

            #6
            Re: prevent ip conflict

            Here's how you can prevent IP conflict:
            1. Using cmd you write "ping IP ADDRESS" and check if someone answers you.
            2. You ensure that all devices (computers, smartphones, other printers, etc.) are switched on at the time of this check.


            A company with a large network and an IT that does not know the assigned IP addresses, the company must change IT.


            3. In some cases, the used IPs remain in the router. You can take inspiration.

            Comment

            • didi2005
              Trusted Tech

              250+ Posts
              • May 2011
              • 401

              #7
              Re: prevent ip conflict

              U can try disable IP Conflict Detect via TopAccess.

              Comment

              • daniel.eakins
                Technician
                • Jan 2019
                • 10

                #8
                Re: prevent ip conflict

                Originally posted by didi2005
                U can try disable IP Conflict Detect via TopAccess.
                disable ip conflict in TopAccess? Could you enlighten me?
                i quite new about toshiba device here.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22702

                  #9
                  Re: prevent ip conflict

                  The short answer is the only thing for you to do is identify the dupe. Use a utility like SoftPerfect Network Scanner. Unplug the MFP. Scan the network for the specific IP. Note the Mac address of the offending device and the manufacturer, then present it to their IT. It's up to them to assign/re-assign IP addresses.
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • toshibaestudio
                    Trusted Tech

                    100+ Posts
                    • Jun 2016
                    • 116

                    #10
                    Re: prevent ip conflict

                    What blackcat mentioned is the best practice...

                    When printer ip address is in static mode, the ip address must reserved for the printer, otherwise if 2 same ip address is used, u will have printing error even the printer side ip address do not reset to 0.0.0.0 ...

                    If u can't get help from the IT/network vendor, what u can do is set the printer ip address in dynamic mode, install printer driver using MFP hostname instead of ip address.

                    Comment

                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3514

                      #11
                      Re: prevent ip conflict

                      daniel.eakins



                      When clicking the user profile, the above user name comes up as "Invalid user Name" contact system administrator.
                      Inauguration to the "AI cancel-culture" fraternity 1997...
                      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                      Comment

                      • bsm2
                        IT Manager

                        25,000+ Posts
                        • Feb 2008
                        • 27450

                        #12
                        Re: prevent ip conflict

                        If its an enterprise or if they have IT , have them do a reservation by Mac address for the copier
                        Last edited by bsm2; 02-21-2019, 11:22 PM.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22702

                          #13
                          Re: prevent ip conflict

                          Originally posted by NeoMatrix
                          daniel.eakins



                          When clicking the user profile, the above user name comes up as "Invalid user Name" contact system administrator.
                          I don't think the forum likes the period in the username. I suspect it may be treating it as a web link.
                          =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • daniel.eakins
                            Technician
                            • Jan 2019
                            • 10

                            #14
                            Re: prevent ip conflict

                            Originally posted by blackcat4866
                            I don't think the forum likes the period in the username. I suspect it may be treating it as a web link.
                            =^..^=
                            i have notified admin, let see is there any advice from admin regarding the "invalid user name" issue.
                            thanks anyway.

                            Comment

                            • NeoMatrix
                              Senior Tech.

                              2,500+ Posts
                              • Nov 2010
                              • 3514

                              #15
                              Re: prevent ip conflict

                              A simple multiple ping batch file to test for conflicting or unauthorized IP addresses on any network.....

                              hhttp://www.copytechnet.com/forums/connectivity/97276-all-one-i-t-tech-software.html#post730769
                              Inauguration to the "AI cancel-culture" fraternity 1997...
                              •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                              Comment

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