My customer has a Toshiba Estudio 757 that has dark background. Changed developer unit with developer. Set developer and same problem. Any help would be appreciated.
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Re: Toshiba Estudio 757
May we see an image quality sample? Did you run 05-2000?
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
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Re: Toshiba Estudio 757
Did the developer balance between 234 and 246? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Toshiba Estudio 757
Yes it didComment
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Re: Toshiba Estudio 757
I had a 557 recently that turned out to be wrong toner. It was a Toshiba tube, but I suspect the customer spoon fed it something else.
Like most wrong toner situations, the only place the toner doesn't want to be is in the toner hopper or developing unit. The machine was a toner explosion. When I dumped the developer there were two distinct components that would not mix, the toner and developer. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Toshiba Estudio 757
This problem happen since e600 series...Check & service toner drive...And drum unit as well especially main charger...Comment
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Re: Toshiba Estudio 757
clean the ground contacts in the drum and the drum shaftComment
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Re: Toshiba Estudio 757
You wasted your time of Dev unit, just fyi. They might lock up on you, but its never the dev units fault on this.
Are the erase leds working? Whats the PM values at?Comment
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Re: Toshiba Estudio 757
looks like erase led not conected. but check also the mylars on both ends of developer if its torn or has a small hole and/or doctor blade if its in spec spaceComment
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Re: Toshiba Estudio 757
I think you may be on to something, though thats nothing new. I worked on Sharps for 2 years but new company is Toshiba. How the page has a grey background on sharps would have almost garunteed a developer problem. Atleast personally I have never scene it where replacing the developer didn't solve this. Which of course bad toner could make it look like the developer is bad.Comment
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