3508 Toshiba

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  • antone
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 344

    [CQ] 3508 Toshiba

    Errors E020 ...paper gets half way in to fuser jams ! Replaced exit sensor same jam ! Any hints!!

    Sent from my SM-N950U using Tapatalk
  • davod.mardani
    Technician
    • Feb 2015
    • 32

    #2
    Re: 3508 Toshiba

    Hi
    Always when E020 Occurred that's mean EXIT sensor is OK!!!
    Check Fuser Gear drive, check exit roller mechanism.


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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22702

      #3
      Re: 3508 Toshiba

      Do you have adequate image voids, especially on heavy fill images? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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      • Vincent128
        Trusted Tech

        Site Contributor
        250+ Posts
        • Sep 2015
        • 332

        #4
        Re: 3508 Toshiba

        is that the model that has the adu divert gate there that if the customer broke in half then made disappear; you don't realize there is a part missing ?

        also I have had some machine jam seeming for no reason there, a few bulletins about it - exit divert gate modification, fuser top cover mod.
        check the positioning of the exit divert gate solenoid, we had to add a wrap to the fuser exit spring on one.

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