e3015ac with error C262

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  • slot
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 341

    e3015ac with error C262

    we have just unboxed an 3015 and removed all packing parts etc and on power up it errors c262 at the end of loading I have disconnected the DF and re seated the ccd cable on ccd and the main board to no avail has anyone had this problem or is it most likely the ccd thanks for any input
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22703

    #2
    Re: e3015ac with error C262

    Is the scanner still locked? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • abc mfp
      Technician
      • Aug 2019
      • 12

      #3
      Re: e3015ac with error C262

      Make sure to remove the 2 screws that locked the scanner carriage...

      Comment

      • slot
        Trusted Tech

        250+ Posts
        • Jul 2008
        • 341

        #4
        Re: e3015ac with error C262

        thanks guys they were all removed when the df was fitted its being sent back to toshiba

        Comment

        • Toshiba-Claudio
          Junior Member
          • Dec 2019
          • 8

          #5
          Re: e3015ac with error C262

          Originally posted by slot
          we have just unboxed an 3015 and removed all packing parts etc and on power up it errors c262 at the end of loading I have disconnected the DF and re seated the ccd cable on ccd and the main board to no avail has anyone had this problem or is it most likely the ccd thanks for any input
          I solved this problem this morning, I replaced the scanner

          g — imgbb.com
          gg — imgbb.com

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22703

            #6
            Re: e3015ac with error C262

            Congratulations on your success! =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

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