Toshiba 456 tray 1 and 2 jams

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • gideon
    Trusted Tech
    • Dec 2009
    • 276
    #1

    Toshiba 456 tray 1 and 2 jams

    Paper jam Letter-R from tray 1 and 2 when the paper reach the fuser. The registration of the print on the paper is in the correct position.
    Install new fuser.
    LCT Letter - no jam
    Tray 2 is legal paper doesn't jam all the time as much as Letter-R jams (in both tray 1 or 2).
    Legal paper and Letter paper from LCT have a buckle about 1/3 page from trail edge when they ejected.
    I replaced the lower transport clutch.
    Changing the registration margin - jams at all options.

    Any idea?
    Thanks
    Tags: jam, jams, lct, paper, tray
    • gliderider
      Trusted Tech

      100+ Posts
      • May 2015
      • 131
      #2
      Re: Toshiba 456 tray 1 and 2 jams

      Cold you provide a little more information like total copy count and error codes. Since most of this generation of copiers is getting up there in age I would be thinking of updating reg assy with new actuators and the updated gray sensors as a bare minimum. this generation had known issues with this area.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22701
          #3
          Re: Toshiba 456 tray 1 and 2 jams

          This machine does not auto paper size detect in the paper trays, so you must program the paper size. Otherwise you'll get paper size mismatch E161, E162, E163, E164, E165.

          Without a jam code I can't tell you much. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14755
              #4
              Re: Toshiba 456 tray 1 and 2 jams

              Originally posted by blackcat4866
              This machine does not auto paper size detect in the paper trays, so you must program the paper size. Otherwise you'll get paper size mismatch E161, E162, E163, E164, E165.

              Without a jam code I can't tell you much. =^..^=
              I'm to the point to where if blackcat tells me that a goose lays golden eggs...I'm going to buy me a goose.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22701
                  #5
                  Re: Toshiba 456 tray 1 and 2 jams

                  Originally posted by blackcat4866
                  This machine does not auto paper size detect in the paper trays, so you must program the paper size. Otherwise you'll get paper size mismatch E161, E162, E163, E164, E165.

                  Without a jam code I can't tell you much. =^..^=
                  EDIT: That's supposed to read: ... size mismatch E061, E062, E063, E064, E065.

                  I had a dislexic moment. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • gideon
                      Trusted Tech
                      • Dec 2009
                      • 276
                      #6
                      Re: Toshiba 456 tray 1 and 2 jams

                      Thanks for your help guys.

                      The error is E061 (even when the display shows Letter-R in the tray).
                      Conclusion:
                      I call Toshiba tech support with his help I Change 08 - 4542 from 0 to 1 (disabling the switching for incorrect paper size) he also recommended to replace all 3 clutches and the switches actuators and upgrade the firmware and look at bulletin 1431.
                      Changing the 08 - 4542 to 1 solved the problem for now.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22701
                          #7
                          Re: Toshiba 456 tray 1 and 2 jams

                          Originally posted by gideon
                          Thanks for your help guys.

                          The error is E061 (even when the display shows Letter-R in the tray).
                          Conclusion:
                          I call Toshiba tech support with his help I Change 08 - 4542 from 0 to 1 (disabling the switching for incorrect paper size) he also recommended to replace all 3 clutches and the switches actuators and upgrade the firmware and look at bulletin 1431.
                          Changing the 08 - 4542 to 1 solved the problem for now.
                          The registration flags will fix this. Flattened separation roller can also contribute. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • gideon
                              Trusted Tech
                              • Dec 2009
                              • 276
                              #8
                              Re: Toshiba 456 tray 1 and 2 jams

                              Originally posted by blackcat4866
                              The registration flags will fix this. Flattened separation roller can also contribute. =^..^=
                              Thanks

                                Comment

                                • MarioTech
                                  Technician

                                  Site Contributor
                                  • Jul 2020
                                  • 40
                                  #9
                                  Re: Toshiba 456 tray 1 and 2 jams

                                  Originally posted by gideon
                                  Thanks for your help guys.

                                  The error is E061 (even when the display shows Letter-R in the tray).
                                  Conclusion:
                                  I call Toshiba tech support with his help I Change 08 - 4542 from 0 to 1 (disabling the switching for incorrect paper size) he also recommended to replace all 3 clutches and the switches actuators and upgrade the firmware and look at bulletin 1431.
                                  Changing the 08 - 4542 to 1 solved the problem for now.
                                  Like you said, for now it will. If the unit has over 250k on those models pay attention to the 2 side paper guides with flattened spots right outta each tray. Those as well as the actuators have to be replaced, the fact that turning off that code works for now is because the timing is different when surfaces are worn wo changing that code will get you going. But to solve the issue make sure you check the black paper guides coming outta LCF, 2nd tray and the registration guide as well as their actuators.

                                    Comment

                                    • Oystercopy
                                      Senior Tech

                                      Site Contributor
                                      500+ Posts
                                      • Oct 2009
                                      • 579
                                      #10
                                      Re: Toshiba 456 tray 1 and 2 jams

                                      The one thing that is most overlooked on any of this Toshiba series is the REGISTRATION CLUTCH... It causes all kinds of weird issues, even without affecting the image registration. And you could possibly have bad paper sensors as well, although unlikely, since this series machine already has the GREY colored sensors, which are newer and don't normally fail. The black ones on the e-455 series definitely failed, all the time.

                                      Hope this helps!
                                      OC

                                        Comment

                                        Previous template Next
                                        Working...