toshiba 3008ac

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  • antone
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 344

    toshiba 3008ac

    Putting 1 orginal on Document feeder and glass 2 copies come out (help) crazy problem!

    Sent from my SM-N981U using Tapatalk
  • Vincent128
    Trusted Tech

    Site Contributor
    250+ Posts
    • Sep 2015
    • 332

    #2
    Re: toshiba 3008ac

    If your charging by the click then I don't see the problem...We are going to need a little more information here as my ESP-O-Meter is low on angel tears.Like details on what happens to cause this, what modes (simple copy?...using the soft start button or hard?..regular copy mode ? what's on the display? what steps have you done to document the issue? What steps have you done at all....etc...

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22699

      #3
      Re: toshiba 3008ac

      Default number of copies set to "2"? Same image on both? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: toshiba 3008ac

        Somehow they managed to default copy mode to 2 sets?
        Reset to factory settings should clear it.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Rusty.Harris
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2021
          • 568

          #5
          Re: toshiba 3008ac

          Originally posted by antone
          Putting 1 orginal on Document feeder and glass 2 copies come out (help) crazy problem!

          Sent from my SM-N981U using Tapatalk

          If somehow they managed to get it to default to 2 copies...I'd wipe/start over. Never know what might be jacked up.
          Is this a used/resold machine? If it is, best to do a decommission which will not wipe out the HDD, but, will wipe ANY
          user data, and set all of the non copy quality adjustments back to their default value. If you have it accessing the Toshiba
          ECC data cloud, just disconnect the network cable so it won't pull it from the cloud and you have to enter it again.
          The decommission will "fail" but it will still set everything back to default.

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