Toshiba e-studio 5005ac jam E580

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  • tecnomarco
    Trusted Tech

    100+ Posts
    • Jul 2011
    • 213

    #1

    Toshiba e-studio 5005ac jam E580

    Hello everyone, I have this TOSHIBA E-STUDIO 5005 photocopier and I have a problem with the front and back... all the sheets get jammed in the reverse section as in the photo... that is, it prints the first side, but when it retracts the sheet to do the back it always gets jammed in the same place as in the photo.... can someone give me a solution... I also dismantled and cleaned the solenoid, eliminating the sticky sponge, but the problem remains the same... thanks to anyone who can give me a suggestion, considering that the printer was equipped with a finisher with stapler that I removed...and that simple printing/copying works without problems!!
    Attached Files
  • djbass
    Trusted Tech

    100+ Posts
    • May 2008
    • 159

    #2
    Are the leaf springs for the idle rollers (under the grey rollers) missing or broken on the exit/reverse assembly?
    No, I will not send you Manuals, Software or your own little repair Genie to fix all your problems for you.

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    • tecnomarco
      Trusted Tech

      100+ Posts
      • Jul 2011
      • 213

      #3
      Thank's djbass for your replay...but the springs aren't broken

      Comment

      • Rusty.Harris
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2021
        • 621

        #4
        That being an 05 series machine, I would pull the exit unit assembly, and check the brass bushings on the main drive roller. It was common for TABS
        to apply black grease on the brass bushings on that series. It was to help avoid any moisture contamination during transit.
        But, being that close to the fuser, that black grease would dry up and harden, and it could slow down that roller, which would throw the timing off and
        cause duplex jams.

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2584

          #5
          Replace the washered screw on the LGC board:



          Attached Files
          Failing to plan is planning to fail!!!

          Comment

          • tnrtt
            Trusted Tech

            100+ Posts
            • May 2013
            • 156

            #6
            Check the gate for warping. manually lift it to see if it contacts fuser exit guide.

            Comment

            • Munter
              Member

              Site Contributor
              • Jul 2011
              • 22

              #7
              Originally posted by tecnomarco
              Thank's djbass for your replay...but the springs aren't broken
              The little plastic pip that the springs hook onto usually break and the spring is no longer anchored. There is a mod for this but you could also just wedge something in the hole to hold the springs in place (which is basically just what the mod is).

              Comment

              • tecnomarco
                Trusted Tech

                100+ Posts
                • Jul 2011
                • 213

                #8
                Originally posted by mojorolla
                Replace the washered screw on the LGC board:


                I changed the screw on the card and the problem seems to have been solved... I will keep you updated. I thank the user Majorolla so much for posting this modification... I can't believe that that screw created so many problems for me😠😠

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