problem installing new hard drive Toshiba e-studio 2550c

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  • golden2000
    Junior Member
    • Aug 2022
    • 5

    #1

    problem installing new hard drive Toshiba e-studio 2550c

    Hello,
    following the installation of a new hard disk in our toshiba 2550c copier, we are unable to reinstall the internal software of the copier. I put the copier screen as an attachment when you put the usb key to install the software. It is impossible to go further. Can you please help us to reinstall this copier.

    Thanks a lotIMG_3121.JPG
  • Blizzoo
    Senior Tech

    Site Contributor
    500+ Posts
    • Aug 2013
    • 594

    #2
    Re: problem installing new hard drive Toshiba e-studio 2550c

    Hi,

    You must format the HDD first and then install the FW. HDD must be a Toshiba Wipe HDD ADI-HDD. Perform 08-9030 after FW update is completed.
    Defects are simple, our mind is complicated

    Comment

    • Rusty.Harris
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2021
      • 605

      #3
      Re: problem installing new hard drive Toshiba e-studio 2550c

      Yep, if the HDD does not have a sticker that says ADI WIPE TECHNOLOGY
      it won't work.
      In the "older" days they came with "just a hard drive", but once TABS started putting
      wipe drives in them, you cannot revert back.
      The 2550 came with wipe drives out of the box, which means you have to use a wipe drive to replace it.

      Comment

      • golden2000
        Junior Member
        • Aug 2022
        • 5

        #4
        Re: problem installing new hard drive Toshiba e-studio 2550c

        Hello,

        Thank you for your reply. The hard drive is a secure toshiba hard drive. I formatted it. When I do "normal update" I have a message confirming that the signatures have been transferred.
        What is 08-9030 and where can I find it?

        Thanks
        Cordially,
        Frederic

        Comment

        • golden2000
          Junior Member
          • Aug 2022
          • 5

          #5
          Re: problem installing new hard drive Toshiba e-studio 2550c

          Next week I'm going to recheck my hard drive... Otherwise where could I find a "wipe drive"?

          Thanks

          Comment

          • Blizzoo
            Senior Tech

            Site Contributor
            500+ Posts
            • Aug 2013
            • 594

            #6
            Re: problem installing new hard drive Toshiba e-studio 2550c

            08-9030 is a Setting Code that must be performed after a FW update - this code initialize the FW files. To get in 08 mode you need to turn off the machine, after FW update, and start it again by pressing and holding 0 and 8 key -> press Ok for the Service Mode password-> key in the code and then press Start and then Initialize on the screen, turn off and on again
            Defects are simple, our mind is complicated

            Comment

            • golden2000
              Junior Member
              • Aug 2022
              • 5

              #7
              Re: problem installing new hard drive Toshiba e-studio 2550c

              Hello,

              Thanks a lot for your answers. I'm progressing in the installation...

              For my copier, the keys are 4 and 9 at startup. Then code 9030.
              On the other hand, it seems that some files are missing on my key...
              Do you know where I can find them please?

              Thanks

              IMG_3136.JPG

              Comment

              • golden2000
                Junior Member
                • Aug 2022
                • 5

                #8
                Re: problem installing new hard drive Toshiba e-studio 2550c

                Hello,
                I redid the entire firmware installation procedure, the copier works correctly again.
                Thank you all for your help.

                Cordially,

                Comment

                • sambelife
                  Junior Member
                  • Sep 2023
                  • 2

                  #9
                  Re: problem installing new hard drive Toshiba e-studio 2550c

                  Originally posted by golden2000
                  Hello,
                  I redid the entire firmware installation procedure, the copier works correctly again.
                  Thank you all for your help.

                  Cordially,

                  hi golden2000,
                  do you have the firmware of e-studio 2550C??

                  i need it please!!!

                  thanks

                  Comment

                  • MacTavishLK
                    Technician
                    • Nov 2020
                    • 67

                    #10
                    Re: problem installing new hard drive Toshiba e-studio 2550c

                    Originally posted by sambelife
                    hi golden2000,
                    do you have the firmware of e-studio 2550C??

                    i need it please!!!

                    thanks
                    Hi,

                    I got have it.
                    Check PM

                    Thank you.

                    Comment

                    • MacTavishLK
                      Technician
                      • Nov 2020
                      • 67

                      #11
                      Re: problem installing new hard drive Toshiba e-studio 2550c

                      Originally posted by golden2000
                      Hello,
                      following the installation of a new hard disk in our toshiba 2550c copier, we are unable to reinstall the internal software of the copier. I put the copier screen as an attachment when you put the usb key to install the software. It is impossible to go further. Can you please help us to reinstall this copier.

                      Thanks a lot[ATTACH=CONFIG]54475[/ATTACH]
                      Hi,

                      Format New ADI HDD and format USB device in fat32 file format.

                      Thank you.

                      Comment

                      • reidenx
                        Junior Member
                        • Sep 2023
                        • 2

                        #12
                        Re: problem installing new hard drive Toshiba e-studio 2550c

                        Hello! For e-studio 2555cse same firmware? Maybe someone have it?

                        Comment

                        • MacTavishLK
                          Technician
                          • Nov 2020
                          • 67

                          #13
                          Re: problem installing new hard drive Toshiba e-studio 2550c

                          Originally posted by reidenx
                          Hello! For e-studio 2555cse same firmware? Maybe someone have it?

                          No it is not match.

                          Comment

                          • deadman83
                            Junior Member
                            • Jan 2024
                            • 2

                            #14
                            Re: problem installing new hard drive Toshiba e-studio 2550c

                            hi I know this post is about 2 or 3 years old at this point but never the less I have F101 error on my printer.

                            I would like to ask for some help!! ??

                            i wanted to know if any one has anything that I may be able to use to get it working again, i have got in to the firmware update mode and the system is running 2194(2.3.4.3) that is the only menu I can seem to get in to that give me the option to normal update, patch update or diff update

                            i know F101 is a hard drive problem but not sure if or where i can get the firmware to get it up and running again any ideas?

                            thanks for your help in advance

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22922

                              #15
                              Re: problem installing new hard drive Toshiba e-studio 2550c

                              It's pointless to try to reload firmware to a dead or dying hard drive. F101 is rarely fixed by firmware alone. Start by locating and installing a Wipe Drive. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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