3015 no network

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  • Rusty.Harris
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2021
    • 621

    #1

    3015 no network

    Pretty sure this is a bad system board...
    This machine is in our shop. One of the techs said it didn't print this morning.
    Took a look on the cloud, last connection was around 2am Saturday morning.
    (no other network issues in the office)
    Green power light and blinky yellow on the network connection.
    Couldn't access Top Access.
    Blew out the network with the 08 code still no luck.
    Tried the system board check tool, it said usb not detected.
    Fiddled with the usb connections on the system board, even
    swapped them, no luck.
    Blew out the entire system board, no luck.
    Pulled memory card out, cleaned, reinstalled holding energy save and
    power on, still no luck.
    For giggles, tried reflashing the firmware, said insert USB drive.
    Tried scanning to usb, said insert usb drive.
    99.9% sure something over the weekend, took out the system board.
    No storms, or other in house network issues.

    Board off to hytec.

    Thought I'd pass this one along.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #2
    Re: 3015 no network

    I would have come to the same conclusions. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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