E-Studio 28 constant jam after warming up

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Buddy
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 285

    #1

    E-Studio 28 constant jam after warming up

    Hi all,
    My customer's machine goes into a constant jam that can't be cleared, after it's been on for about 10 minutes. The jam is showing in the fuser area. I replaced the fuser jam sensor, but it hasn't helped. If they let the machine cool, they can use it again, so it's definitely heat related. Thanks for any ideas you may have.
  • Gregg

    #2
    Shows a jam or actually jams? If it jams making a copy after warm up I would look at the exit sensor actuator, they get really gummed up and or deformed from the heat.

    Comment

    • Buddy
      Trusted Tech

      250+ Posts
      • Aug 2009
      • 285

      #3
      Thanks Gregg. The customer called back and said, "Oh, we found the jam. It's working now."....People.

      Comment

      Working...