I have a real estate agent who has an e6520c which errors on some postscript jobs from their design program QuarkXPress. The layout of the offending document is 4 A4 sheets making up one duplex A3 center fold booklet. When I make my settings for this document the machine prints the first page (cover) on the last page (rear cover) and no more of he document. It also adds another A3 sheet in the middle and staplesx2. This extra sheet has the following error reported.
ERROR: undefined
OFFENDING COMMAND: QuarkXpress_6.5
OPERAND STACK:
I can print this document with PCL6, matching the driver settings from PS3 and this works in the exact layout as we need, however the photos are very dark hence needing to use PS3. Also Toshi tech support suggested to uncheck the PostScript Pass Through box which results in the machine taking one sheet of A3, not printing anything at all and just folds it in the center. Not too sure what this is even meant to do.
I have tried just about everything I can think of but still cant get around it. I can convert the document to a PDF and print it in the correct layout using Adobe and PS3, but adobe doesn't allow me to change the frequency of the colour.
Well, thats about as simple as I can put it. Hope no ones head explodes trying to make sense of this.
Cheers all.
P.S. Must be Friday. Good weekend all.
ERROR: undefined
OFFENDING COMMAND: QuarkXpress_6.5
OPERAND STACK:
I can print this document with PCL6, matching the driver settings from PS3 and this works in the exact layout as we need, however the photos are very dark hence needing to use PS3. Also Toshi tech support suggested to uncheck the PostScript Pass Through box which results in the machine taking one sheet of A3, not printing anything at all and just folds it in the center. Not too sure what this is even meant to do.
I have tried just about everything I can think of but still cant get around it. I can convert the document to a PDF and print it in the correct layout using Adobe and PS3, but adobe doesn't allow me to change the frequency of the colour.
Well, thats about as simple as I can put it. Hope no ones head explodes trying to make sense of this.
Cheers all.
P.S. Must be Friday. Good weekend all.
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