not printing pdf files

[digicor]

i have now two as of today toshiba estudios not printing pdf files, one is 202l and the other 281c, they will print word docs but not pdf... if you send a lrge pdf it will prnt the first two pages then just go into cyberspace like its spooling the document??? one wont even spit out the first two pages. i have replaced the driver's, no fixy,anybody know what gives? and by the way they were printing just fine for months.

[nmfaxman]

Re: not printing pdf files

Click Print as image when driver box comes up.

[arnh79]

Re: not printing pdf files

Are you using the PS3 driver or PCL6? We have nothing but problems when we use the PS driver to print pdf's. I've seen it work for a while and then when Adobe does an update the PS driver starts acting up. We now only load the PCL6 driver on customers machines.

[emujo]

Re: not printing pdf files

also, in Toshiba world, frequently the drivers are matched to a firmware update. This means you should get the MFP to the correct firmware level before trying to utilize the newer drivers. The PDF file is probably generating a Post Script error and causing the lock up. Print as image (previous post) is a really good workaround for these types of issues. EMujo

[jamesyboy]

Re: not printing pdf files

had similar issues

if its ps try switching off the post script options

if pcl enable direct printing

cloud printings on its way should be fun !!!!

[digicor]

Re: not printing pdf files

all good ideas and info, thanks

[SalesServiceGuy]

Re: not printing pdf files

On the Other Tab in the PSL3 Driver is PosrScript Options, uncheck PostScript PassThrough only.

What Version of Adobe PDF Reader are you using?

What Version of firmware is the e281c at? Should be V354.

What Version of Print Driver are you using? Should be V4.5.79.0.

Load both PCL6 & PSL3 drivers and test.

Change Port from RAW to LPR.

LPR Print Queue Name: print
Uncheck LPR Byte Counting and SNMP Status

[digicor]

Re: not printing pdf files

ok ive re drivered the thing with a plc6 lates version pdf's fly out but not in color!! ive tried all the settings in the print preferences, properties, and the default in the machine, still no color, is there a fix or patch or something else to fix this in the e studio281c/451c???? thanks for the advice.

[emujo]

Re: not printing pdf files

Did you inadvertantly download the PCL6 driver? Only supports B&W....Emujo

[digicor]

Re: not printing pdf files

it was the driver on the toshiba site color copier/universal e bridge driver for 451c,,
is there another place to download this? i have been downloading from there site for all my toshiba drivers,
any other place to get it?the software that comes with these machines is outdated. thanks for any help.

[emujo]

Re: not printing pdf files

FYI.Toshiba.com

Either the 451C PS, or the PCL5eC. Don't use the univ driver unless you have to..ie no Win7 driver. Emujo