Huh? When the enduser told me, I thought she might be mistaken since it sounded so ridiculous. Then she demonstrated. With tray #2 inserted, both #1 and #2 say "Add Paper". With tray #2 withdrawn, #1 shows it has paper and feeds.
Oh yeah. You probably want to know what kind of a beast this is. It's an eStudio 3510C.
I can't really explain why it presents this way, but I have a clue. This machine has a single lift motor for trays #1 and #2 that drives CW to lift one of the trays, and CCW to lift the other tray. There's a post on the lift motor gearbox that sheared off, so tray #2 never lifts regardless.
There were no lift errors. It sounds like a quirk in the firmware. Isn't that strange =^..^=
Oh yeah. You probably want to know what kind of a beast this is. It's an eStudio 3510C.
I can't really explain why it presents this way, but I have a clue. This machine has a single lift motor for trays #1 and #2 that drives CW to lift one of the trays, and CCW to lift the other tray. There's a post on the lift motor gearbox that sheared off, so tray #2 never lifts regardless.
There were no lift errors. It sounds like a quirk in the firmware. Isn't that strange =^..^=
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