eStudio 356 can't clear C440...

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  • SwanyG
    Technician

    Site Contributor
    50+ Posts
    • Dec 2014
    • 55

    #1

    eStudio 356 can't clear C440...

    I'm attempting to use the "08" "400" to reset the C440 code but I'm having no luck getting into the diagnostics. I get a greyed out "service" with "password" blank. I try using "123456" but it says "incorrect password". What am I missing and how can I get to the reset of the fuser code?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #2
    Re: eStudio 356 can't clear C440...

    The default service password is blank. If it has been changed, you'll have to find out from the person who changed it. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • SwanyG
      Technician

      Site Contributor
      50+ Posts
      • Dec 2014
      • 55

      #3
      Re: eStudio 356 can't clear C440...

      Originally posted by blackcat4866
      The default service password is blank. If it has been changed, you'll have to find out from the person who changed it. =^..^=
      I could proceed with "blank" but when I entered 400 and entered using print button, "400" was replaced with "D". I need a 1 to replace with 0, if not mistaken.

      Comment

      • didi2005
        Trusted Tech

        250+ Posts
        • May 2011
        • 401

        #4
        Re: eStudio 356 can't clear C440...

        Originally posted by SwanyG
        I could proceed with "blank" but when I entered 400 and entered using print button, "400" was replaced with "D". I need a 1 to replace with 0, if not mistaken.
        e356 is Ebx machine, which using 4 digits code...u should enter 08-2002...

        Comment

        • michaelc
          Field Tech

          Site Contributor
          500+ Posts
          • Mar 2011
          • 590

          #5
          Re: eStudio 356 can't clear C440...

          Just be honest and either you do not fix many toshiba ebx models or you are an end user.

          Not being mean but it makes it easier to explain on how to solve the problem.
          It didn't say that I couldn't do it in the manual.

          Comment

          • SwanyG
            Technician

            Site Contributor
            50+ Posts
            • Dec 2014
            • 55

            #6
            Re: eStudio 356 can't clear C440...

            Originally posted by michaelc
            Just be honest and either you do not fix many toshiba ebx models or you are an end user.

            Not being mean but it makes it easier to explain on how to solve the problem.
            Sir MichaelC:

            I am not an end user (not that there's anything wrong with that, some of my best friends are end users).

            You say, "Not being mean" but then by saying, "Just be honest", you imply that I'm being "dishonest"... that, my friend, is mean!

            I must assume that you are a savant (who clearly doesn't need this forum). I, however, am not. I work on a large variety of equipment. Toshiba is my least favorite line and usually I have one of my techs work on them. I didn't explain all this in the original question since it wasn't relevant. There was a time maybe back in the early '80s when I could say I was an absolute authority on everything I worked on... but then that was only about 10 machines or so.

            Comment

            • SwanyG
              Technician

              Site Contributor
              50+ Posts
              • Dec 2014
              • 55

              #7
              Re: eStudio 356 can't clear C440...

              Originally posted by didi2005
              e356 is Ebx machine, which using 4 digits code...u should enter 08-2002...
              Thank you Didi2005, that was the magic I was missing. The machine is up and running, the client is happy and I'm off the hook. I really appreciate it.

              Comment

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