Start working on Xerox in a week...

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • kev577
    Technician
    • May 2016
    • 12

    #1

    Start working on Xerox in a week...

    Any recommendations for a Sharp tech with 13 years experience to start working on Xerox? I've never even made a copy on one.
  • alliedofficeproducts
    Technician

    50+ Posts
    • Jan 2015
    • 92

    #2
    Re: Start working on Xerox in a week...

    If it was me I'd run. Xerox has some bad mojo.

    Sent from my LGL41C using Tapatalk

    Comment

    • rockdude
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2011
      • 257

      #3
      Re: Start working on Xerox in a week...

      It really depends what machines you will be working on?

      If you are just working on the small to lower end stuff, your Sharp experience will get you thru most repairs.

      If you are going to be working on mid-size to upper end machines, I hope you are going to work for a Xerox dealer. (or at least have a Xerox trained tech working with you)

      As you will need to contact escalated tech support sooner or later, and they only talk to techs that.

      A: Are certified trained on that product.
      B: Work for a authorized dealer ASP.

      This forum is probably one of your best bets if you don't have either of the above.
      (Also you will have to get used to Xerox edoc's manual system)

      Good luck

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8131

        #4
        Re: Start working on Xerox in a week...

        Originally posted by kev577
        Any recommendations for a Sharp tech with 13 years experience to start working on Xerox? I've never even made a copy on one.
        I share your pain.................
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        โ€‹

        Comment

        • kev577
          Technician
          • May 2016
          • 12

          #5
          Re: Start working on Xerox in a week...

          Originally posted by rockdude
          It really depends what machines you will be working on?

          If you are just working on the small to lower end stuff, your Sharp experience will get you thru most repairs.

          If you are going to be working on mid-size to upper end machines, I hope you are going to work for a Xerox dealer. (or at least have a Xerox trained tech working with you)

          As you will need to contact escalated tech support sooner or later, and they only talk to techs that.

          A: Are certified trained on that product.
          B: Work for a authorized dealer ASP.

          This forum is probably one of your best bets if you don't have either of the above.
          (Also you will have to get used to Xerox edoc's manual system)

          Good luck



          Luckily we believe in training, Xerox coming for 7 weeks to train us, then I'm the TTT trainer. We will be working on everything from desk tops to "graphic color". I hope the hotline is better than Sharp's.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Start working on Xerox in a week...

            don't walk away



            RUN AS FAST AS YOU CAN!

            Comment

            • Milo Wilson
              Trusted Tech

              250+ Posts
              • Feb 2009
              • 499

              #7
              Re: Start working on Xerox in a week...

              What's the biggest model you'll be allowed to service?

              Comment

              • prismtech
                Trusted Tech

                Site Contributor
                100+ Posts
                • May 2014
                • 199

                #8
                Re: Start working on Xerox in a week...

                All the new Xerox machines are cheap Chine garbage.

                Get used to pulling out little broken nylon gears.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #9
                  Re: Start working on Xerox in a week...

                  xerox has been using Samsung engines in their boxes for a few years... no wonder they are sooo crappy.

                  Comment

                  Working...