Xerox 470ST Problem

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  • mixxer

    #1

    Xerox 470ST Problem

    Hi guys,

    I have Xerox Document Centre 470ST. I used this machine and machine worked best. But now machine is not working. I turn on the power, machine start and say :

    "The Copier is not available
    Printing fault. Please call for assistance.

    Error Log
    (Number-Error Code)
    1 - 9.382.00
    2 - 9.382.00
    3 - 9.354.00
    4 - 10.354.00
    5 - 3.813.00
    6 - 3.809.00
  • xtech

    #2
    Have the same machine: works superb when it does, but when it doesn't: pain in the a..

    9-382 = detack arc fault
    9-354 = no crum found on xerographic module
    10-354 = no crum found on fuser
    3-809,3-813 = I/O control module faults

    At what time did the faults occur? Are you sure they're all related? If not, make note of current machine time, restart it, and then see what faults have been added.

    Comment

    • Silvio Ribeiro
      Technician
      • May 2008
      • 34

      #3
      Friend this problem that is occurring on your machine is in xerographics module you have to change, or if you have a laptop with the program of the Xerox may sometimes try to run the program for diagnosis for xerographic resolve, but the more likely it is the module xerographic .

      Comment

      • mixxer

        #4
        Thanks to all messages.

        My Xerox copier is not available now. I started machine, machine is say "Copier not available, check Feeder (6a area), check developer unit, check fuser, check xerographic, check front copier door." And machine ON button worked but OFF button not worked. I dont understand this state.

        My machine is sleeping now, and I haven't got a Xerox laptop.

        Thanx.
        Mixxer.

        Comment

        • xcopytech
          Service Manager

          1,000+ Posts
          • Aug 2006
          • 1794

          #5
          it is realy hard to work on this machine without xerox pws.

          but, regarding fault codes which you post, you have problem with xerographic modul.

          i suggest you, to remove developer housing from machine and clean donor roll, it is roll which transfer toner to xerographic belt.

          it should be light blue color.

          then check your photoreceptor belt life counter, if it is over 125000 copies, replace it.

          think that should fix your problem.

          also check for other fault codes and post it.

          if you need more help mail me at xcopytech@gmail.com

          Comment

          • Silvio Ribeiro
            Technician
            • May 2008
            • 34

            #6
            [quote=mixxer;51479]Thanks to all messages.

            My Xerox copier is not available now. I started machine, machine is say "Copier not available, check Feeder (6a area), check developer unit, check fuser, check xerographic, check front copier door." And machine ON button worked but OFF button not worked. I dont understand this state.

            My machine is sleeping now, and I haven't got a Xerox laptop.

            Thanx.
            Mixxer.

            This machine is very complicated especially for non-technical and not a PWS, but something comes into contact with the Xcopytech by email or by my email sta_silvio@yahoo.com.br as I can help you.

            Comment

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