Xerox Color 550 repeating bands all colors

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  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 333

    [CQ] Xerox Color 550 repeating bands all colors

    I have a Color 550 that seems to be having repeating bands in all colors. Attached are 5 solid fills (printed from diagnostics): 35% CMYK, C, M, K, Y. It is hard to see in the pictures, but the banding occurs in all colors. The spacing suggests developers, but I am hard pressed to believe all developer housings are bad, as they are around 50% of their lifespan. While the developer bias voltage could be a problem, I'm also doubtful both voltage supplies have gone bad. Any suggestions?

    PS I've edited the color balance in the pictures to make the banding a bit more obvious.

    IMG_1488.jpgIMG_1489.jpgIMG_1490.jpgIMG_1491.jpgIMG_1492.jpg
  • jhalfhide
    Trusted Tech

    250+ Posts
    • Apr 2015
    • 450

    #2
    Re: Xerox Color 550 repeating bands all colors

    Are they new part number dev housings as old style housings had this issue and were modified?


    Sent from my iPhone using Tapatalk

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    • Detonation
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2010
      • 333

      #3
      Re: Xerox Color 550 repeating bands all colors

      The machine is located at a customer, I'd have to check. What is an example (for one color) of the 'old' style developer housing part number?

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      • Detonation
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2010
        • 333

        #4
        Re: Xerox Color 550 repeating bands all colors

        Originally posted by jhalfhide
        Are they new part number dev housings as old style housings had this issue and were modified?


        Sent from my iPhone using Tapatalk
        Haven't checked part numbers but indeed solved the issue replacing all 4 developers!

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        • JrTech
          Trusted Tech

          100+ Posts
          • Jun 2013
          • 217

          #5
          Re: Xerox Color 550 repeating bands all colors

          Good evening. Are you using generic toner? Reason I ask is this is common with generic toner throwing off voltage and frying your developers. I would suggest if you are using Xerox OEM toner to "refresh" the developers. If using generic, replace all 4 developer housings (hopefully you saved that much in going generic) If you have never replaced the developers and are near or over 400k, dump it out and put fresh powder in there. You can use DocuColor 250 developer housings and charge. Do 1 developer refresh and if it changes the output, go from there.

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          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Xerox Color 550 repeating bands all colors

            Originally posted by JrTech
            Good evening. Are you using generic toner? Reason I ask is this is common with generic toner throwing off voltage and frying your developers. I would suggest if you are using Xerox OEM toner to "refresh" the developers. If using generic, replace all 4 developer housings (hopefully you saved that much in going generic) If you have never replaced the developers and are near or over 400k, dump it out and put fresh powder in there. You can use DocuColor 250 developer housings and charge. Do 1 developer refresh and if it changes the output, go from there.
            think he fingered it out :

            Originally Posted by jhalfhide
            Are they new part number dev housings as old style housings had this issue and were modified?


            " Haven't checked part numbers but indeed solved the issue replacing all 4 developers! " that was from the OP

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            • jhalfhide
              Trusted Tech

              250+ Posts
              • Apr 2015
              • 450

              #7
              Re: Xerox Color 550 repeating bands all colors

              Drums are now coming out modified too. Old drums had a solid foam bar and new drums (same part number) have an auger style foam bar. This stops the drum sending misting toner all over the ROS windows.

              So far it seems to be working too.


              Sent from my iPhone using Tapatalk

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              • Detonation
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2010
                • 333

                #8
                Re: Xerox Color 550 repeating bands all colors

                Fwiw I've been using original Xerox toner. I have noticed the new style drums too. These are in use by the customer.

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                • jhalfhide
                  Trusted Tech

                  250+ Posts
                  • Apr 2015
                  • 450

                  #9

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                  • JrTech
                    Trusted Tech

                    100+ Posts
                    • Jun 2013
                    • 217

                    #10
                    Re: Xerox Color 550 repeating bands all colors

                    Good to hear that you are using genuine supplies.

                    Did my advice help you out?

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