I got a 7970 to refurb and sell. It is a new product family for me. The prints are excellent and everything works. The issue is when you make copies.
A color doc has a solid yellow background and the b/w mode makes a grey bkgnd. I cleaned the optics and did the IIT adjustment, it passed all three steps. No change. I did it again, reset NVM for scanner and copier, still does it. I looked through the pws. When I scan to public folder it has the yellow background. Could it be the CCD? Any ideas will help...
Thanks
A color doc has a solid yellow background and the b/w mode makes a grey bkgnd. I cleaned the optics and did the IIT adjustment, it passed all three steps. No change. I did it again, reset NVM for scanner and copier, still does it. I looked through the pws. When I scan to public folder it has the yellow background. Could it be the CCD? Any ideas will help...
Thanks
Comment