Xerox Color 550 DC250 Soft deletion on Black only

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  • calpika
    Junior Member
    • Mar 2019
    • 6

    Xerox Color 550 DC250 Soft deletion on Black only

    Hoping someone can offer a suggestion for this problem. I have a white band that runs on black only down the page.
    Here are the things i've tried:

    -Replaced developer/developer housing
    -Replaced black drum/charge corotron
    -Cleaned ROS (easy method by going from under with a clean cloth -added contaminants but line did not improve)
    -Replaced belt
    -Recently replaced 2nd BTR

    Sort of running out of options at this point....
    20200102_113646.jpg
  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 333

    #2
    Re: Xerox Color 550 DC250 Soft deletion on Black only

    The 1st BTR might cause it, but I doubt it. More likely you need to clean the ROS from the inside.

    Comment

    • calpika
      Junior Member
      • Mar 2019
      • 6

      #3
      Re: Xerox Color 550 DC250 Soft deletion on Black only

      Will try to clean ROS, i tried replacing the entire belt assembly with one from another machine and did not work.

      Thank you

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Xerox Color 550 DC250 Soft deletion on Black only

        are these prints or copies?

        Comment

        • calpika
          Junior Member
          • Mar 2019
          • 6

          #5
          Re: Xerox Color 550 DC250 Soft deletion on Black only

          The pictures are from copies, but it has them on prints too

          Comment

          • calpika
            Junior Member
            • Mar 2019
            • 6

            #6
            Re: Xerox Color 550 DC250 Soft deletion on Black only

            Cleaning the ROS window fixed the issue.... I cleaned inside where the laser unit was, but i don't think it was necessary.

            Comment

            • Detonation
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2010
              • 333

              #7
              Re: Xerox Color 550 DC250 Soft deletion on Black only

              Since you mentioned you already cleaned the ROS window I figured contamination could only be on the inside. Glad you fixed it though! Cleaned the ROS from the inside is such a pain...


              Sent from my iPhone using Tapatalk

              Comment

              • xrxdheeraj
                Technician
                • Sep 2017
                • 23

                #8
                Re: Xerox Color 550 DC250 Soft deletion on Black only

                Originally posted by calpika
                Hoping someone can offer a suggestion for this problem. I have a white band that runs on black only down the page.
                Here are the things i've tried:

                -Replaced developer/developer housing
                -Replaced black drum/charge corotron
                -Cleaned ROS (easy method by going from under with a clean cloth -added contaminants but line did not improve)
                -Replaced belt
                -Recently replaced 2nd BTR

                Sort of running out of options at this point....
                [ATTACH=CONFIG]44498[/ATTACH]
                from above images i doubt CK ross or black developer unit. try changing ross

                Comment

                • zagrex
                  Technician

                  50+ Posts
                  • Dec 2011
                  • 63

                  #9
                  Re: Xerox Color 550 DC250 Soft deletion on Black only

                  Originally posted by xrxdheeraj
                  from above images i doubt CK ross or black developer unit. try changing ross
                  Hi you are have problem developer housing
                  check dev.hsg (between the blade and the roller)

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Xerox Color 550 DC250 Soft deletion on Black only

                    Originally posted by xrxdheeraj
                    from above images i doubt CK ross or black developer unit. try changing ross


                    Me thinks you didn't read ALL posts before you made yours.

                    calpika

                    Junior Member Join DateMar 2019LocationPasadenaPosts4Post Thanks / Like
                    Rep Power0

                    Re: Xerox Color 550 DC250 Soft deletion on Black only

                    Cleaning the ROS window fixed the issue.... I cleaned inside where the laser unit was, but i don't think it was necessary.

                    Comment

                    • calpika
                      Junior Member
                      • Mar 2019
                      • 6

                      #11
                      Re: Xerox Color 550 DC250 Soft deletion on Black only

                      I figured that cleaning the window from below would suffice, and noticed that it made no change at all on the line.
                      But after taking it appart, noticed that trying to wipe the window from under the unit is virtually useless... at least in this case.

                      Hopefully someone aside from me learns from this. Sometimes it's not enough to try and quick clean the ROS window.

                      Comment

                      • knightfall
                        Senior Tech

                        500+ Posts
                        • Jul 2006
                        • 633

                        #12
                        Re: Xerox Color 550 DC250 Soft deletion on Black only

                        Originally posted by calpika
                        Will try to clean ROS, i tried replacing the entire belt assembly with one from another machine and did not work.

                        Thank you
                        the ROS is the laser unit the shield you cleaned is not the side that is dirty it might be the other side of the glass shield, so take the laser out and clean the other side of the laser shield.
                        Get your facts first, and then you can distort them as much as you please.

                        Comment

                        • xrxdheeraj
                          Technician
                          • Sep 2017
                          • 23

                          #13
                          Re: Xerox Color 550 DC250 Soft deletion on Black only

                          Originally posted by Phil B.
                          Me thinks you didn't read ALL posts before you made yours.

                          calpika

                          Junior Member Join DateMar 2019LocationPasadenaPosts4Post Thanks / Like
                          Rep Power0

                          Re: Xerox Color 550 DC250 Soft deletion on Black only

                          Cleaning the ROS window fixed the issue.... I cleaned inside where the laser unit was, but i don't think it was necessary.

                          I told you already.

                          Comment

                          • nikolai.aleksie
                            Trusted Tech

                            100+ Posts
                            • Feb 2016
                            • 177

                            #14
                            Xerox Color 560 Soft deletion on Black only

                            Hello,


                            What could cause damage to the Charge Corotron in the Xerox Color 560, leading to the appearance of such defects (attached images)?
                            I understand that damaging the Charge Corotron is almost random.
                            The first thing I did was clean the ROS window, changed the Developer due to defective gears, then switched the Drums with one from another Color 560 and found that the problem moved with the Drum. I suspected it might be a faulty Drum, even though it still had about 30% life left. I replaced it, and the print was perfect again, but not for long. After about 10K copies, the traces began to reappear. Then I decided to only replace the Charge Corotron, and everything was fine again.
                            I tried cleaning the Charge Corotron with isopropyl alcohol, but it didn't work; it actually got worse.


                            Please provide guidance on what could cause this type of Charge Corotron damage.


                            Scan.jpg

                            P.S.: All consumables are original.

                            Thanks in advance

                            Comment

                            • xcopytech
                              Service Manager

                              1,000+ Posts
                              • Aug 2006
                              • 1747

                              #15
                              Re: Xerox Color 550 DC250 Soft deletion on Black only

                              Why you have not start your own topic?
                              Replace filters on machine for longer corotron life

                              Comment

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