No black developer Xerox 700

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  • MrBafner
    Technician

    50+ Posts
    • Apr 2011
    • 61

    #16
    Re: No black developer Xerox 700

    However .. since running that diagnostic, the black print has returned. Probably means the dev unit filled with toner without being used .. will run a few sheets and see how we go

    Thank you for you helping, very much appreciated.

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    • Detonation
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2010
      • 403

      #17
      Re: No black developer Xerox 700

      Then the dispense motor is working. Try if 093-004 and 093-005 are running. These are the toner cartridge motors for K1 and K2. Are these running? Do the toner cartridges still contain toner?

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      • MrBafner
        Technician

        50+ Posts
        • Apr 2011
        • 61

        #18
        Re: No black developer Xerox 700

        Originally posted by Detonation
        Then the dispense motor is working. Try if 093-004 and 093-005 are running. These are the toner cartridge motors for K1 and K2. Are these running? Do the toner cartridges still contain toner?
        Yes, both made the same hmmmm with a motion noise. Both toners are full.

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        • Detonation
          Trusted Tech

          Site Contributor
          250+ Posts
          • Feb 2010
          • 403

          #19
          Re: No black developer Xerox 700

          If you run 093-009 3 times, is there toner entering the developer unit through the 'shoot'?

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          • MrBafner
            Technician

            50+ Posts
            • Apr 2011
            • 61

            #20
            Re: No black developer Xerox 700

            Originally posted by Detonation
            If you run 093-009 3 times, is there toner entering the developer unit through the 'shoot'?
            Yes .. after doing it 3 times it is noticeable that toner is being dispensed.
            Attached Files

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            • Detonation
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2010
              • 403

              #21
              Re: No black developer Xerox 700

              Ok, so the correct way to handle this all would be:

              1) replace dispense motor
              2) reset NVM 762-315 to 0
              3) fill developer unit with new material
              4) check with component control 093-009 if toner is entering developer
              5) if all checks out, you should be good to go

              I think you have tried everything, but I'm not sure if it was in this particular order. If you first replaced developer, then saw it was fading, and only then replaced the motor (possibly without resetting 762-315), then your developer was already depleted before you replaced the motor.
              Last edited by Detonation; 11-11-2020, 08:10 PM. Reason: wrong NVM chain link

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              • xcopytech
                Service Manager

                1,000+ Posts
                • Aug 2006
                • 1792

                #22
                Re: No black developer Xerox 700

                093-317 is error code. Not NVM for reset.

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                • Detonation
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Feb 2010
                  • 403

                  #23
                  Re: No black developer Xerox 700

                  Originally posted by xcopytech
                  093-317 is error code. Not NVM for reset.
                  You are absolutely right, edited the post.

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                  • MrBafner
                    Technician

                    50+ Posts
                    • Apr 2011
                    • 61

                    #24
                    Re: No black developer Xerox 700

                    OMG .. went through the sequence again, of course I never replaced the dispense motor, nor the board this time.

                    I cleaned the developer unit and reloaded.

                    Made sure the NVM 762-315 to 0
                    Checked component control 093-009 and toner was entering


                    Did a total of 395 double sided SRA3 prints and the fault 093-317 popped up.

                    Have reset the NVM, and retested the dispense motor through the component control, checked the black dev shoot after 3 and toner was in the shoot.

                    I have another dispense motor on another machine that I Know is working, but can't get it until Monday.

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                    • MrBafner
                      Technician

                      50+ Posts
                      • Apr 2011
                      • 61

                      #25
                      Re: No black developer Xerox 700

                      I replaced the entire toner distribution tray with one that was in a Xerox 5580. I had to remove all the caps from the toner cartridges to get them in.
                      Topped up the developer powder in the dev unit.

                      Have now printed over 800 SRA3 prints and has produced no errors. The developer powder must have started running low around the 400 SRA3 mark .. the print has gone a lot lighter.

                      The toner dispense motor is running fine and the black is printing ... it maybe light because I never cleaned out the dev unit, just topped it up. I currently don't have anymore developer powder, some is on order .. will clean it out and top it up when I get the dev powder and see how that goes.

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