Docu color 252

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  • Matthew1876
    Technician
    • Jan 2017
    • 23

    [Misc] Docu color 252

    Docucolor 252 not printing any form of color help please
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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Docu color 252

    Originally posted by Matthew1876
    Docucolor 252 not printing any form of color help please
    wow!
    we really need more info than that:

    are they using compatible supplies?

    when did this problem first appear?

    have you checked the print driver to make sure the " print in B&W only " box isn't checked?

    are there any error codes showing in the list?

    have you cleaned the machine completely?

    do you have the manual for the unit?

    what have you done?

    Phil B. ' The Dentist '

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14755

      #3
      Re: Docu color 252

      Originally posted by Phil B.
      wow!
      we really need more info than that:

      are they using compatible supplies?

      when did this problem first appear?

      have you checked the print driver to make sure the " print in B&W only " box isn't checked?

      are there any error codes showing in the list?

      have you cleaned the machine completely?

      do you have the manual for the unit?

      what have you done?

      Phil B. ' The Dentist '
      I read all these threads just to see if I can learn something. I know Phil is known as "The Dentist" but he shouldn't have to pull all this information out of people. When I see the total lack of information given it makes me think the person is an end-user because any good tech knows to give as much info. as possible. And it wastes a LOT of time having to extract the information needed.


      Rant over.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • Detonation
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2010
        • 333

        #4
        Re: Docu color 252

        This looks like there's not a lot of developer left...

        Comment

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