blacks are coming very thick and not sticking to paper properly,

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  • Shahn
    Technician
    • Aug 2017
    • 30

    blacks are coming very thick and not sticking to paper properly,

    Xerox dc 252, blacks are coming very thick and not sticking with paper properly, text also comes thick, look at poster top right corner , using original toner and dev unit, please help !!

    IMG_20201218_114030.jpg
  • Gaffers01
    Trusted Tech

    Site Contributor
    250+ Posts
    • May 2011
    • 329

    #2
    Re: blacks are coming very thick and not sticking to paper properly,

    What thickness of paper are you using?

    What type of paper is it?

    Comment

    • Sn0wlink
      On-Site Engineer

      Site Contributor
      • Dec 2020
      • 35

      #3
      Re: blacks are coming very thick and not sticking to paper properly,

      I'm not familiar with this model but:
      If it's running on coated stocks, sometimes you get issue with toner transfer voltage. See if there are any adjustments that can be made to these settings.
      It maybe a possible fuser problem (unlikely) try reseating the connector on the fuser unit.
      Hope this helps.
      There's the tool the works, Then there's the tool that is Right!
      https://www.sn0wlink.com

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22703

        #4
        Re: blacks are coming very thick and not sticking to paper properly,

        This is definitely a fusing issue. Either your media type is not set correctly or the fuser is not maintaining temperature. You'll see this especially in areas of color that have over 50% of each color or 200+% fill. It takes a lot of heat to fuse those heavy fill solids.

        So, first:
        Is the media glossy?
        What media weight are you using (in gsm)?
        What media type have you selected for the tray feeding the paper?
        How many images on that fuser?

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Shahn
          Technician
          • Aug 2017
          • 30

          #5
          Re: blacks are coming very thick and not sticking to paper properly,

          its 100gsm copy paper, I have selected plain paper on machine, if I set heavyweight, print comes darker( like more black ).

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22703

            #6
            Re: blacks are coming very thick and not sticking to paper properly,

            I don't really work on Xerox, so you'll need to consult you own users menu to determine the proper media type. I'm thinking it will be Thick1.

            And you didn't notice that it fused properly with Thick1? Changing the fusing temperature is not the way to address color issues.
            =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445

              #7
              Re: blacks are coming very thick and not sticking to paper properly,

              And its all good on 80gsm? Can you rub the toner of using a finger or does it stick well to the paper?
              Paper going in nice and dry or damp?

              Like BC said could be as simple as fusing transport speed.
              Whatever

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2329

                #8
                Re: blacks are coming very thick and not sticking to paper properly,

                You must done the dC991 - tone up/down but I recomand you all MaxSetup procedures or at least, dC950, 924, 991.

                Comment

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