Xerox 7120 error 062-311 when scan store to folder only on Use the document glass

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  • nochick
    Technician

    50+ Posts
    • Jan 2012
    • 80
    #1

    [Error Code] Xerox 7120 error 062-311 when scan store to folder only on Use the document glass

    Xerox c7120 / IV c2260 error code 062-311 when scan "store to folder" only on Use the document glass.

    but if use document feeder it's ok
    Copy and Print is alright.

    change HDD result is the same

    What can i do next?
    Last edited by nochick; 01-28-2021, 03:47 PM.
    Tags: 062-311, code, document, error, glass
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1331
      #2
      Re: Xerox 7120 error 062-311 when scan store to folder only on Use the document glass

      the error could be caused by the flat cable of the scanner damaged, if possible also update the firmware

        Comment

        • nochick
          Technician

          50+ Posts
          • Jan 2012
          • 80
          #3
          Re: Xerox 7120 error 062-311 when scan store to folder only on Use the document glass

          3 Days Ago
          GIUBOSS , thank you very much.

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