Xerox C60 Jams at Fuser Exit & Error Code 077-103

[tsbservice]

Re: Xerox C60 Jams at Fuser Exit & Error Code 077-103

I'm not working on Xerox brand machines however if paper stops at same place every time I've seen this when someone moved machine and forgot to plug in all cables from finisher into main body. Easy to check

[Phil B.]

Re: Xerox C60 Jams at Fuser Exit & Error Code 077-103

Hey everyone, sorry to be one of those who's all take, no give...but thanks in advance.

I have upgraded to a C60 freshly off lease, which I do believe worked prior to moving the machine.

Now, on print, paper jams just before exiting en route to finisher and triggers 077-103 (Fusing Unit Exit Sensor Off Jam).

I had thought this was a leveling issue, however the paper does not exit the printer at all.

I've checked thoroughly and have not found any obstructions.

Photos of the paper as sitting when the exit door is opened, as well as paper as removed are below.

Thanks!

[ATTACH=CONFIG]49016[/ATTACH]

pull the fuser..check to make sure it turns ..check the sensor in SM for proper operation.

what are the life counts om service parts.

[nickjabbour]

Hey everyone, sorry to be one of those who's all take, no give...but thanks in advance.

I have upgraded to a C60 freshly off lease, which I do believe worked prior to moving the machine.

Now, on print, paper jams just before exiting en route to finisher and triggers 077-103 (Fusing Unit Exit Sensor Off Jam).

I had thought this was a leveling issue, however the paper does not exit the printer at all.

I've checked thoroughly and have not found any obstructions.

Photos of the paper as sitting when the exit door is opened, as well as paper as removed are below.

Thanks!

IMG_2469.jpg