Out of the box issue Versalink C7030

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  • Rusty.Harris
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2021
    • 551

    Out of the box issue Versalink C7030

    Out of the box problem with a C7030. Setup as normal, but this is what I get on the startup page.

    DOC080521-08052021085806.jpg

    Swapped yellow/black drums, NO black, red Xerox logo ok, then I switched the chip on the back of the drum.
    The black chip placed on the yellow drum. Got the same result as above. Pulled inspected the transfer belt unit
    and the black developer unit. No issues.
    Also, did a factory reset and did the setup all over again. Same result.
    HVT?
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